97tax is Excellent 97tax is Excellent, Easy to get a payment plan from the beginning, kept us informed throughout the process.

97 Tax uses deceptive advertising 97 Tax uses deceptive advertising. It is no longer charging just $97! There should be an obvious disclaimer that they are not associated with the IRS and are an independent company that offers to help you file a payment plan request form with the IRS. I thought that 97Tax was the company the IRS was now using to file their application. It is not! The IRS still offers the application for free!

Fast service is anything but! They advertise "fast" service. I placed an order on a Friday, expecting my package to be delivered Monday or Tuesday. It's now Thursday and USPS tracking is totally useless! I canceled the order and informed my credit card company that the charge may be fraud - so they closed the account and are issuing me a new card.

No way to contact this company. YOU ARE SCAMMING PEOPLE.… Spoke to IRS within minutes of completing this, they cancelled the application, was still charged the $97.00. This is a scam, DO NOT USE.

UPDATED Review to 5 stars 97tax I'm pleased to update my rating to 5 stars!! I got a call today, Sept 1st, from their agent who explained everything and was extremely helpful. He helped me get everything straightened out which I'm so grateful for. Obviously due to the COVID they are swamped as is the IRS. __________________________ I contacted them on July 6, 2020 and paid them but have heard nothing as of September 1st and now have a letter from IRS stating my total payment is due September 7th. I've sent emails to support and I've called only to find i can just leave a message which I left more than once along with my phone # and STILL NO RESPONSE. I'm in a bind due to Covid. As I was planning on the payments they provided. I would have given 0 stars but no option.