Been using them for a long time Been using them for a long time. Never again. $50 to "e-file" was always free. Don't use them. Go with another company,

I used this awful company for trust… I used this awful company for trust account. I had one question and was told that I would have to pay to get help. When I talked to a person on the phone they said they had no idea, and no one would know the answer. When I tried to get my money back they would not refund it because I had already printed it out. I explained that it was trash, that they could not answer the question when they claim that they assist with trusts and then no one knew the answer. Be careful with this company. When I called HR Block the advisor told me that they have had many customers go to them because the software interface was junk, and I have to agree. I do my personal taxes on freetaxusa and it is quick and easy and free.

"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.

Evil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.

I paid $170 to do my taxes thinking I… I paid $170 to do my taxes thinking I would also receive support if their software had issues. Not so, I found two serious problems with their software and their support was horrible; I knew more about the program than the support person did! Apparently their model is to put rookies on the support line who can't help you but instead try to up-sell you to someone who knows what they're doing.