"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.

I have been using them for years I have been using them for years. But the fees are getting out of control. And I'm not paying any more. I'm going to try another tax prep next year.

Pick a different one I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle. The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.

I PAID $40 FOR NOTHING What a horrible company. I filed a 2023 return for my teenage daughter. Taxact convinced me I needed to pay $40 to e-file. It sounded easy enough. After they took my money, they told me the return wasn't eligible for e-file. I called customer support but they denied my refund request. I paid $40 for NOTHING. Stay away from these guys.

Evil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.