I have used TaxAct for 6 years - its good I have used TaxAct for 6 years to file our S-Corp returns, and the occasional extension. To go through all the prompts takes time, but in the end, everything was perfect and filed immediately. My son used TurboTax Deluxe for a multiple state tax return, and only one state filed. He just heard from NY and they want him to pay $4K for 2016 (5 years later!)- and 1/2 of that amount is penalties and interest. Now, I know he should have checked to be sure everything went through and the payment actually was taken from his bank account in 2017 when he filed - However . . . I will say that TaxAct has never gotten it wrong for us.

I have used TaxAct for 8 yrs I have used TaxAct for 8 yrs. For 2020, they went to zero phone support so they are now stuck with major poor reviews from users who can't check their experience with a support person to validate. For me and my business, their platform cannot provide the flexibility to handle business 1099-INT's correctly so I won't be able to use it again. The form doesn't allow altering the tax ID to the lending business. The result is that interest shows up on the personal Schedule B instead of the business Schedule C.

I used this awful company for trust… I used this awful company for trust account. I had one question and was told that I would have to pay to get help. When I talked to a person on the phone they said they had no idea, and no one would know the answer. When I tried to get my money back they would not refund it because I had already printed it out. I explained that it was trash, that they could not answer the question when they claim that they assist with trusts and then no one knew the answer. Be careful with this company. When I called HR Block the advisor told me that they have had many customers go to them because the software interface was junk, and I have to agree. I do my personal taxes on freetaxusa and it is quick and easy and free.

"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.

I PAID $40 FOR NOTHING What a horrible company. I filed a 2023 return for my teenage daughter. Taxact convinced me I needed to pay $40 to e-file. It sounded easy enough. After they took my money, they told me the return wasn't eligible for e-file. I called customer support but they denied my refund request. I paid $40 for NOTHING. Stay away from these guys.