Like any tax prep software they leave the gotcha at the end I started out using their free file option. Only once I completed everything and got to the end did it say I didn't qualify. Instead it could have told me certain deductions/credits I was filling out AT THAT TIME would make me not eligible. Waste of time and money.

TaxAct does not e-file for free, despite being an IRS free file partner TaxAct is listed under the IRS trusted partners for free E-filing of your tax return. I fulfilled the criteria for free filing but they still tried to charge me $50 to file the foreign income tax exclusion form, which means it is not a free file program. It is also impossible to delete your account without contacting the company, which is difficult when you are living abroad. Please avoid TaxAct if you are trying to use the IRS free file offer.

be careful with this company I complete my 2023 return and they tell you on the site that I have to pay for e-file after a paid when I send the file it was rejected and I have to do it again to correct my AGI from last year. In the website they inform me that I have to pay again but that my credit card will not be charge twice. Well it ended that they charge my card three times and I have to call the bank to dispute the transactions so be careful they do charge you again if you have to resend the income tax. They lie showing that they will not charge you twice, they do I have proof.

Pick a different one I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle. The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.

Deceptive trade practice Deceptive trade practice. False advertising. For a simple W2 and 1099-INT, they started my return for free and later imposed use of a higher software version and tried to milk $110 for a simple W2 and 1099-INT. Please stop cheating public like this