Sarah Potter
GBPick a different one I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle. The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.
pathfinder
GBNot much help beyond printing the return I'm amazed that there is no information for where to send your paper tax return for Federal or state. Apparently in September you can't e-file and you have to mail it in. Come on Tax Act, don't make us hunt all over for a mailing address. This is sloppy programming.
Yousheng Wang
GBI used taxact many years ago and it… I used taxact many years ago and it worked fine. And this year (for tax year 2023) I paid $80 to file for my father, who got a couple 1042-S forms. All the gross income I put in on the 10420-S forms are not reflected at all in the final electronic filing, and the return was rejected by IRS immediately. I triple, yes triple checked everything and there's no mis-typing or anything, and the gross income just does not reflect on the return at all. I called TaxAct and basically what I got is "please pay us another $40 to use our expert help to fix the issue", what? I have to pay more in order to fix TaxAct issues?? Okay see you no more.
Elizabeth Perkins
GBI have been using them for years I have been using them for years. But the fees are getting out of control. And I'm not paying any more. I'm going to try another tax prep next year.
Obligi Coffee
GB"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.