Callie
FREvil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.
Dogman
GBI paid $170 to do my taxes thinking I… I paid $170 to do my taxes thinking I would also receive support if their software had issues. Not so, I found two serious problems with their software and their support was horrible; I knew more about the program than the support person did! Apparently their model is to put rookies on the support line who can't help you but instead try to up-sell you to someone who knows what they're doing.
Nathan Park
GBAbsolute SCAM!! Absolute SCAM!!! Please be warned, it all looks good then you pay, thinking you are set. After you pay is when they completely fail you. They take you money then screw you.
RP
GBDeceptive trade practice Deceptive trade practice. False advertising. For a simple W2 and 1099-INT, they started my return for free and later imposed use of a higher software version and tried to milk $110 for a simple W2 and 1099-INT. Please stop cheating public like this
Chad Richeson
GBI PAID $40 FOR NOTHING What a horrible company. I filed a 2023 return for my teenage daughter. Taxact convinced me I needed to pay $40 to e-file. It sounded easy enough. After they took my money, they told me the return wasn't eligible for e-file. I called customer support but they denied my refund request. I paid $40 for NOTHING. Stay away from these guys.