Like any tax prep software they leave the gotcha at the end I started out using their free file option. Only once I completed everything and got to the end did it say I didn't qualify. Instead it could have told me certain deductions/credits I was filling out AT THAT TIME would make me not eligible. Waste of time and money.

This company is completely unethical This company is completely unethical. They scammed me this year with a bogus “coupon” that ended up costing me twice as much as the basic service would have cost. To revert to regular pricing though, I would have had to go back and start the return from scratch. There’s also another “small print” scam waiting for unwary purchasers. They give you what looks like an option to pay for the tax prep out of your refund. But, that actually means you’re applying for a refund anticipation loan, so you’ll end up paying fees and interest on top of their fees. Stay far, far away from this company.

Been using them for a long time Been using them for a long time. Never again. $50 to "e-file" was always free. Don't use them. Go with another company,

Absolute SCAM!! Absolute SCAM!!! Please be warned, it all looks good then you pay, thinking you are set. After you pay is when they completely fail you. They take you money then screw you.

I have used TaxAct for 6 years - its good I have used TaxAct for 6 years to file our S-Corp returns, and the occasional extension. To go through all the prompts takes time, but in the end, everything was perfect and filed immediately. My son used TurboTax Deluxe for a multiple state tax return, and only one state filed. He just heard from NY and they want him to pay $4K for 2016 (5 years later!)- and 1/2 of that amount is penalties and interest. Now, I know he should have checked to be sure everything went through and the payment actually was taken from his bank account in 2017 when he filed - However . . . I will say that TaxAct has never gotten it wrong for us.