I have been using them for years I have been using them for years. But the fees are getting out of control. And I'm not paying any more. I'm going to try another tax prep next year.

Evil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.

This company is completely unethical This company is completely unethical. They scammed me this year with a bogus “coupon” that ended up costing me twice as much as the basic service would have cost. To revert to regular pricing though, I would have had to go back and start the return from scratch. There’s also another “small print” scam waiting for unwary purchasers. They give you what looks like an option to pay for the tax prep out of your refund. But, that actually means you’re applying for a refund anticipation loan, so you’ll end up paying fees and interest on top of their fees. Stay far, far away from this company.

I have used TaxAct for 8 yrs I have used TaxAct for 8 yrs. For 2020, they went to zero phone support so they are now stuck with major poor reviews from users who can't check their experience with a support person to validate. For me and my business, their platform cannot provide the flexibility to handle business 1099-INT's correctly so I won't be able to use it again. The form doesn't allow altering the tax ID to the lending business. The result is that interest shows up on the personal Schedule B instead of the business Schedule C.

Absolute SCAM!! Absolute SCAM!!! Please be warned, it all looks good then you pay, thinking you are set. After you pay is when they completely fail you. They take you money then screw you.