Manuel Julio Varela
GBbe careful with this company I complete my 2023 return and they tell you on the site that I have to pay for e-file after a paid when I send the file it was rejected and I have to do it again to correct my AGI from last year. In the website they inform me that I have to pay again but that my credit card will not be charge twice. Well it ended that they charge my card three times and I have to call the bank to dispute the transactions so be careful they do charge you again if you have to resend the income tax. They lie showing that they will not charge you twice, they do I have proof.
Sarah Potter
GBPick a different one I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle. The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.
Yousheng Wang
GBI used taxact many years ago and it… I used taxact many years ago and it worked fine. And this year (for tax year 2023) I paid $80 to file for my father, who got a couple 1042-S forms. All the gross income I put in on the 10420-S forms are not reflected at all in the final electronic filing, and the return was rejected by IRS immediately. I triple, yes triple checked everything and there's no mis-typing or anything, and the gross income just does not reflect on the return at all. I called TaxAct and basically what I got is "please pay us another $40 to use our expert help to fix the issue", what? I have to pay more in order to fix TaxAct issues?? Okay see you no more.
Obligi Coffee
GB"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.
Unhappy
GBLike any tax prep software they leave the gotcha at the end I started out using their free file option. Only once I completed everything and got to the end did it say I didn't qualify. Instead it could have told me certain deductions/credits I was filling out AT THAT TIME would make me not eligible. Waste of time and money.