"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.

I PAID $40 FOR NOTHING What a horrible company. I filed a 2023 return for my teenage daughter. Taxact convinced me I needed to pay $40 to e-file. It sounded easy enough. After they took my money, they told me the return wasn't eligible for e-file. I called customer support but they denied my refund request. I paid $40 for NOTHING. Stay away from these guys.

Pick a different one I've been using Taxact yearly for quite awhile. Going to switch next year even though that's quite a hassle. The price isn't worth the never ever updated product. Taxact is NOT intuitive at all. Everything is complicated and unhelpful. The program is outdated and expensive for the lack of updates. It's no longer the cheap alternative to expensive tax programs. Avoid it.

I have used TaxAct for 8 yrs I have used TaxAct for 8 yrs. For 2020, they went to zero phone support so they are now stuck with major poor reviews from users who can't check their experience with a support person to validate. For me and my business, their platform cannot provide the flexibility to handle business 1099-INT's correctly so I won't be able to use it again. The form doesn't allow altering the tax ID to the lending business. The result is that interest shows up on the personal Schedule B instead of the business Schedule C.

be careful with this company I complete my 2023 return and they tell you on the site that I have to pay for e-file after a paid when I send the file it was rejected and I have to do it again to correct my AGI from last year. In the website they inform me that I have to pay again but that my credit card will not be charge twice. Well it ended that they charge my card three times and I have to call the bank to dispute the transactions so be careful they do charge you again if you have to resend the income tax. They lie showing that they will not charge you twice, they do I have proof.