This company is completely unethical This company is completely unethical. They scammed me this year with a bogus “coupon” that ended up costing me twice as much as the basic service would have cost. To revert to regular pricing though, I would have had to go back and start the return from scratch. There’s also another “small print” scam waiting for unwary purchasers. They give you what looks like an option to pay for the tax prep out of your refund. But, that actually means you’re applying for a refund anticipation loan, so you’ll end up paying fees and interest on top of their fees. Stay far, far away from this company.

Not much help beyond printing the return I'm amazed that there is no information for where to send your paper tax return for Federal or state. Apparently in September you can't e-file and you have to mail it in. Come on Tax Act, don't make us hunt all over for a mailing address. This is sloppy programming.

I used taxact many years ago and it… I used taxact many years ago and it worked fine. And this year (for tax year 2023) I paid $80 to file for my father, who got a couple 1042-S forms. All the gross income I put in on the 10420-S forms are not reflected at all in the final electronic filing, and the return was rejected by IRS immediately. I triple, yes triple checked everything and there's no mis-typing or anything, and the gross income just does not reflect on the return at all. I called TaxAct and basically what I got is "please pay us another $40 to use our expert help to fix the issue", what? I have to pay more in order to fix TaxAct issues?? Okay see you no more.

I have been using them for years I have been using them for years. But the fees are getting out of control. And I'm not paying any more. I'm going to try another tax prep next year.

Evil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.