Never again I've used TaxAct for many many years. For the first time, I had a bad experience. I live in New Hampshire, where there's no state tax, however, when I submitted my federal return, they also submitted my non-existent state return. They charged me $69.99 for the federal return, and $59.99 for the state return. I called customer service and asked them to refund me the $59.99. They only refunded $11.99 because it was already submitted to the IRS. If someone doesn't have to file a state tax return, why do they still submit it?! It seems very scammy to me. I'm leaving TaxAct and will be using a different software in the future.

"Deluxe" or we don't help you "Pay us for the Deluxe service or else we provide a service less than bare minimum." Terrible greed.

Like any tax prep software they leave the gotcha at the end I started out using their free file option. Only once I completed everything and got to the end did it say I didn't qualify. Instead it could have told me certain deductions/credits I was filling out AT THAT TIME would make me not eligible. Waste of time and money.

Been using them for a long time Been using them for a long time. Never again. $50 to "e-file" was always free. Don't use them. Go with another company,

Evil new podcast ads talk about how much Taxact hates doing taxes whilst being the lobbyists who insist laws exist to make the taxes impossible to do. Evil.