NewDay (ND) wasn't a great experience… NewDay (ND) wasn't a great experience for me. I appreciated the efforts of my loan officer, Matt. He was responsive and a reliable communicator. It seemed (by ND policy) he was directed or compelled to reach out nearly every day during our refi process. That got old very quickly. At the end of the process, NewDay' best interest rate was a full 1 point higher than where we actually ended up (not at ND). In addition, they were not able to provide me with the cash I needed to realize via our refi transaction. Further, they insisted on my paying off a vehicle, which I co-signed on for my daughter, who had been making regular monthly payments for almost 2 years with no late or missed payments. Ridiculous! I was not convinced ND had my best interests as a priority. If so, their rate would have been much more competitive and citing corrections to the above noted issues, I would have "done the deal" with them.

Everyone at New Day was very helpful… Everyone at New Day was very helpful and Andrew Nelson was awesome. He guided us through the process and was always there to answer our questions and see that everything went great.

Was in contact everyday with my… Was in contact everyday with my accountant any questions was answered. My closing was done in 3 weeks ahead of schedule.

Working with New Day Working with New Day USA was a great decision. Our Agent Ari Elfasi was super to work with. Always answered all of our questions, was always helpful and very informative. Would definitely recommend them. Thank you Ari and New Day USA!!!

Refinancing with a lot of equity in home sure helps to reduce high interest debt Refinancing my home in which I had a lot of equity made sense. It allowed me to pay off high interest credit card and car. It just made good financial sense even though the interest rate was higher than I wanted. Monthly payment were not that much more than want I am paying now. So there ya go.