Excellent communication Excellent communication ! Happy to be on Bank 5 team ! Simone was very thorough with info leading up to the opening of account & also very quick . Thank you

Easy transition to a new bank Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.

Helpful Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank. On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting. It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.

The girl on the phone was very helpful… The girl on the phone was very helpful & understanding.

Bill Vickery is the best Every customer-facing business that aspires to succeed needs employees who place the client first. Nobody does that better than Bill Vickery. He's been handling my banking needs for over a decade, and he does so with a high degree of personal attention that is becoming increasingly rare. Thank you, Bill!