Bill Vickery is the best Every customer-facing business that aspires to succeed needs employees who place the client first. Nobody does that better than Bill Vickery. He's been handling my banking needs for over a decade, and he does so with a high degree of personal attention that is becoming increasingly rare. Thank you, Bill!

Helpful Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank. On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting. It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.

Easy transition to a new bank Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.

Monica Botelho was my loan officer Monica Botelho was my loan officer. She was awesome and helpful. She even called me after hours to make sure I was doing the right thing when i was confused. I would definitely recommend her to anyone interested in a home loan .

Working with Michelle Guertin has been… Working with Michelle Guertin has been effortless. She is a great professional that has all the answers and is incredibly accessible! On the other hand, the fact that Bank5 does not have electronic transfer capabilities with my lifelong bank is very annoying and not up to current technology. Thanks for all you do and for being there