Hours Employees at the bank have always been great, but the hours are horrible. First no more Sunday hours and now closes at 3pm Monday-Thursday, I have to leave work early to get to the bank. Only reason I haven’t left for another bank is because I haven’t got around to it yet.

Luke Lehman Luke Lehman was wonderful to deal with from start to finish of the loan process. He went out of his way to be helpful, and follow up with us every step of the way.

Monica Botelho was my loan officer Monica Botelho was my loan officer. She was awesome and helpful. She even called me after hours to make sure I was doing the right thing when i was confused. I would definitely recommend her to anyone interested in a home loan .

Helpful Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank. On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting. It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.

Customer service was polite Customer service was polite, helpful and answered my question. I also was not on hold for very long either, which I appreciated immensely.