Tracy
GBGreat banking experience Well when I got there I only had less than a 5 minute wait Mrs Brito was very pleasant and very professional.. and she took care of all my needs and offered me knowledge about other things I might be able to do while I was doing my banking I would say she was a great asset to your company
William
GBHad a hold put on my account Had a hold put on my account. CSR checked and asked if I knew about the charges. I said yes and he unlocked my account.
Russell
GBEasy transition to a new bank Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.
Edward
GBWorking with Michelle Guertin has been… Working with Michelle Guertin has been effortless. She is a great professional that has all the answers and is incredibly accessible! On the other hand, the fact that Bank5 does not have electronic transfer capabilities with my lifelong bank is very annoying and not up to current technology. Thanks for all you do and for being there
Nitty Gritty
GBCustomer service was polite Customer service was polite, helpful and answered my question. I also was not on hold for very long either, which I appreciated immensely.