The bank teller was very nice and very… The bank teller was very nice and very efficient. However, there was six people in line and only one teller available. It took me about 25 minutes to make a withdrawal.

Working with Michelle Guertin has been… Working with Michelle Guertin has been effortless. She is a great professional that has all the answers and is incredibly accessible! On the other hand, the fact that Bank5 does not have electronic transfer capabilities with my lifelong bank is very annoying and not up to current technology. Thanks for all you do and for being there

Love the small town bank hospitality Love the small town bank hospitality

Helpful Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank. On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting. It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.

Easy transition to a new bank Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.