Hours Employees at the bank have always been great, but the hours are horrible. First no more Sunday hours and now closes at 3pm Monday-Thursday, I have to leave work early to get to the bank. Only reason I haven’t left for another bank is because I haven’t got around to it yet.

Customer service was polite Customer service was polite, helpful and answered my question. I also was not on hold for very long either, which I appreciated immensely.

Great Experience I've been banking with BankFive for about two years now and it's been a very nice experience. Stephen Pereira has helped me on several occasions and is one of the best bankers I've worked with. It's gotten to the point that I see when he's available because I know he'll get everything done correctly, smoothly and efficiently. I can't recommend him enough.

Bill Vickery is the best Every customer-facing business that aspires to succeed needs employees who place the client first. Nobody does that better than Bill Vickery. He's been handling my banking needs for over a decade, and he does so with a high degree of personal attention that is becoming increasingly rare. Thank you, Bill!

Helpful Lumenia was very kind and helpful. I got everything I needed and she gave me information that I didn't know I needed for my business, on my second day at the bank. On the first try, I showed up alittle before noon without an appointment, waited 45 minutes, walked out, called to make an appointment. The staff on the phone were very kind and apologetic for my waiting. It was better for me anyway, because I grossly underestimated how long it takes to open a business account, and wouldn't have had the time on the previous trip.