Letting me know when something is… Letting me know when something is useing my credit card and debit card.

Superb fast service with nice and gentle staff I have made monthly car loan payment twice (one from scheduler and one from manual payment) instead of once. They have corrected it immediately from their end. The staff are very polite and

Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Hamilton NJ Branch Team Are AMAZING! The team at the Hamilton NJ branch were amazing. Despite some confusion with the appointment being for 1 individual the team were able to make accommodations for 3 accounts to be opened. Branch manager Sandra Girgis went above and beyond, she not only discussed every option available to myself but also my teens who were opening their first bank accounts. She made us all feel very comfortable and confident we were making the right selections for our needs. Sandra spoke with us thoroughly about what to expect with the accounts, where and how to sign up for online banking, personally walked us all through how to use the eteller, gave us all of the information on days, times and how to access the atms etc.It was a truly awesome experience and I will highly recommend this branch to friends and family.

Best experience I had the best experience with a representative by the name of Anthony Cannon. Helpful is an understatement! He was very knowledgeable about the process and products the Credit Union offers! Everyone is usually nice when I encounter them but Anthony was exceptional!