Best experience I had the best experience with a representative by the name of Anthony Cannon. Helpful is an understatement! He was very knowledgeable about the process and products the Credit Union offers! Everyone is usually nice when I encounter them but Anthony was exceptional!

The Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!

Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.

previous member As a previous member, I knew that the credit union is a safe place to put money.