Ms./ Mrs. Rebecca Thompson Rebecca was kind and understanding of my circumstances. She made me feel comforted and she showed compassion for my situation. I am thankful she was the one who helped because after talking to her I was relieved.

Hamilton NJ Branch Team Are AMAZING! The team at the Hamilton NJ branch were amazing. Despite some confusion with the appointment being for 1 individual the team were able to make accommodations for 3 accounts to be opened. Branch manager Sandra Girgis went above and beyond, she not only discussed every option available to myself but also my teens who were opening their first bank accounts. She made us all feel very comfortable and confident we were making the right selections for our needs. Sandra spoke with us thoroughly about what to expect with the accounts, where and how to sign up for online banking, personally walked us all through how to use the eteller, gave us all of the information on days, times and how to access the atms etc.It was a truly awesome experience and I will highly recommend this branch to friends and family.

Ms Anna Andrews is professional Ms Anna Andrews is professional, courteous and has excellent communication skills. She is a great asset to the Credit Union of New Jersey . I would like to say Thank You for your customer service support.

Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Auto Loan madness turned into a winning experience. I had gotten so frustrated attempting to complete my auto loan application online. I kept running into a glitch on my computer. Then, Finally got a live person she helped me get the process done. She was patient and kind. I appreciated it so much! I already got my approval notice just a few hours later.