Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Ms./ Mrs. Rebecca Thompson Rebecca was kind and understanding of my circumstances. She made me feel comforted and she showed compassion for my situation. I am thankful she was the one who helped because after talking to her I was relieved.

My return to Credits Unions I was using Credit Unions for years while I was working. After I retired I closed out my CU account. Recently and unexpectedly I had to purchase a vehicle from my son. In my research, and on every level the CU's offered better terms/interest rates then any Bank. I re-established myself with CUNJ and got a loan with almost half the interest rate than any conventional Bank. I am sold and will get back to using credit unions.

Best experience I had the best experience with a representative by the name of Anthony Cannon. Helpful is an understatement! He was very knowledgeable about the process and products the Credit Union offers! Everyone is usually nice when I encounter them but Anthony was exceptional!

Anna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.