Good manners never go out of style. It was wonderful to have a CUNJ representative with a pleasant, cool and calming temperament when a stressed out caller (like me) needed documents in a big hurry. My stress and impatience met up with Mr. Cool- Calm- Collected Anthony Cannon who assured me that I didn't need to be anxious because he was there to help. I am thankful that he was there to calm me, to provide the documents I needed (on several occasions), and to do it cheerfully, without attitude.

Auto Loan madness turned into a winning experience. I had gotten so frustrated attempting to complete my auto loan application online. I kept running into a glitch on my computer. Then, Finally got a live person she helped me get the process done. She was patient and kind. I appreciated it so much! I already got my approval notice just a few hours later.

Superb fast service with nice and gentle staff I have made monthly car loan payment twice (one from scheduler and one from manual payment) instead of once. They have corrected it immediately from their end. The staff are very polite and

My return to Credits Unions I was using Credit Unions for years while I was working. After I retired I closed out my CU account. Recently and unexpectedly I had to purchase a vehicle from my son. In my research, and on every level the CU's offered better terms/interest rates then any Bank. I re-established myself with CUNJ and got a loan with almost half the interest rate than any conventional Bank. I am sold and will get back to using credit unions.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.