Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

What I like about CUNJ is that they are… What I like about CUNJ is that they are very attentive regardless the balances I carry. I get treated like a million bucks and they are always there when I need them and everyone else turns me down.

Hamilton NJ Branch Team Are AMAZING! The team at the Hamilton NJ branch were amazing. Despite some confusion with the appointment being for 1 individual the team were able to make accommodations for 3 accounts to be opened. Branch manager Sandra Girgis went above and beyond, she not only discussed every option available to myself but also my teens who were opening their first bank accounts. She made us all feel very comfortable and confident we were making the right selections for our needs. Sandra spoke with us thoroughly about what to expect with the accounts, where and how to sign up for online banking, personally walked us all through how to use the eteller, gave us all of the information on days, times and how to access the atms etc.It was a truly awesome experience and I will highly recommend this branch to friends and family.

Bankers who care about their customers The CUNJ tellers are always very helpful, courteous and professional. The fraud management department guards my funds/deposits like Fort Knox, which gives me peace of mind. I'm glad I chose CUNJ for my bank. Keep up the good work

Ms Anna Andrews is professional Ms Anna Andrews is professional, courteous and has excellent communication skills. She is a great asset to the Credit Union of New Jersey . I would like to say Thank You for your customer service support.