Good manners never go out of style. It was wonderful to have a CUNJ representative with a pleasant, cool and calming temperament when a stressed out caller (like me) needed documents in a big hurry. My stress and impatience met up with Mr. Cool- Calm- Collected Anthony Cannon who assured me that I didn't need to be anxious because he was there to help. I am thankful that he was there to calm me, to provide the documents I needed (on several occasions), and to do it cheerfully, without attitude.

Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.

previous member As a previous member, I knew that the credit union is a safe place to put money.

Very convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.