JustP
GBHorrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.
Sheila
GBVery convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.
MCB
GBHamilton NJ Branch Team Are AMAZING! The team at the Hamilton NJ branch were amazing. Despite some confusion with the appointment being for 1 individual the team were able to make accommodations for 3 accounts to be opened. Branch manager Sandra Girgis went above and beyond, she not only discussed every option available to myself but also my teens who were opening their first bank accounts. She made us all feel very comfortable and confident we were making the right selections for our needs. Sandra spoke with us thoroughly about what to expect with the accounts, where and how to sign up for online banking, personally walked us all through how to use the eteller, gave us all of the information on days, times and how to access the atms etc.It was a truly awesome experience and I will highly recommend this branch to friends and family.
Joan
GBThe Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!
SHARON
GBAnna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.