Auto Loan madness turned into a winning experience. I had gotten so frustrated attempting to complete my auto loan application online. I kept running into a glitch on my computer. Then, Finally got a live person she helped me get the process done. She was patient and kind. I appreciated it so much! I already got my approval notice just a few hours later.

Letting me know when something is… Letting me know when something is useing my credit card and debit card.

Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Anna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.

Very convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.