Anna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.

The Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!

Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Good manners never go out of style. It was wonderful to have a CUNJ representative with a pleasant, cool and calming temperament when a stressed out caller (like me) needed documents in a big hurry. My stress and impatience met up with Mr. Cool- Calm- Collected Anthony Cannon who assured me that I didn't need to be anxious because he was there to help. I am thankful that he was there to calm me, to provide the documents I needed (on several occasions), and to do it cheerfully, without attitude.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.