Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

Ms./ Mrs. Rebecca Thompson Rebecca was kind and understanding of my circumstances. She made me feel comforted and she showed compassion for my situation. I am thankful she was the one who helped because after talking to her I was relieved.

Very convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.

Anna was more than helpful Anna was more than helpful, she went above and beyond to assist me with my matter. Anna, is an asset to CUNJ and pleasant to work with, she knew the products very well.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.