Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Very convenient Completed the process over the phone and online in minutes. Friendly and knowledgeable Representatives were always available for my many questions. CUNJ was the best part of my car buying experience.

previous member As a previous member, I knew that the credit union is a safe place to put money.

Service delivery by the auto loan team… Service delivery by the auto loan team was excellent across the board. The team was patient, understanding, accommodating and professional. They listened to me and explained the process. Above all, the loan was processed in a timely manner. They are simply, the best!

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.