Superb fast service with nice and gentle staff I have made monthly car loan payment twice (one from scheduler and one from manual payment) instead of once. They have corrected it immediately from their end. The staff are very polite and

My return to Credits Unions I was using Credit Unions for years while I was working. After I retired I closed out my CU account. Recently and unexpectedly I had to purchase a vehicle from my son. In my research, and on every level the CU's offered better terms/interest rates then any Bank. I re-established myself with CUNJ and got a loan with almost half the interest rate than any conventional Bank. I am sold and will get back to using credit unions.

Horrible business practices is to say… Horrible business practices is to say the least. When you contact someone, it's like pulling teeth to get competent answers. I always end up having to go in person just for basic information. I've been banking with CUNJ for years, only because as a state worker and like many state workers will tell you, it's just convenient on pay day. It was suggested to try the other credit union and see the comparison on quality customer care/services. Better management is much needed - clearly from other reviews.

The Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!

Letting me know when something is… Letting me know when something is useing my credit card and debit card.