The Credit Union should be proud of the… The Credit Union should be proud of the people who we talk to in person when we call!!!

Ms./ Mrs. Rebecca Thompson Rebecca was kind and understanding of my circumstances. She made me feel comforted and she showed compassion for my situation. I am thankful she was the one who helped because after talking to her I was relieved.

Service delivery by the auto loan team… Service delivery by the auto loan team was excellent across the board. The team was patient, understanding, accommodating and professional. They listened to me and explained the process. Above all, the loan was processed in a timely manner. They are simply, the best!

Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.