Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

Superb fast service with nice and gentle staff I have made monthly car loan payment twice (one from scheduler and one from manual payment) instead of once. They have corrected it immediately from their end. The staff are very polite and

Best experience I had the best experience with a representative by the name of Anthony Cannon. Helpful is an understatement! He was very knowledgeable about the process and products the Credit Union offers! Everyone is usually nice when I encounter them but Anthony was exceptional!

Bankers who care about their customers The CUNJ tellers are always very helpful, courteous and professional. The fraud management department guards my funds/deposits like Fort Knox, which gives me peace of mind. I'm glad I chose CUNJ for my bank. Keep up the good work

Auto Loan madness turned into a winning experience. I had gotten so frustrated attempting to complete my auto loan application online. I kept running into a glitch on my computer. Then, Finally got a live person she helped me get the process done. She was patient and kind. I appreciated it so much! I already got my approval notice just a few hours later.