Auto loan process is good, but has room to improve My auto loan process did take a while to get funded and at times it was hard to get in contact with the office by phone, so I cannot give 5/5. However, Jen expedited the process a lot and was very helpful! Would be good to see a overhaul of the web application and the autopay feature implemented.

My return to Credits Unions I was using Credit Unions for years while I was working. After I retired I closed out my CU account. Recently and unexpectedly I had to purchase a vehicle from my son. In my research, and on every level the CU's offered better terms/interest rates then any Bank. I re-established myself with CUNJ and got a loan with almost half the interest rate than any conventional Bank. I am sold and will get back to using credit unions.

Secure Messages It was the first time I used the Secure Messaging feature which was extremely effective. Anthony was very helpful and professional.

Best experience I had the best experience with a representative by the name of Anthony Cannon. Helpful is an understatement! He was very knowledgeable about the process and products the Credit Union offers! Everyone is usually nice when I encounter them but Anthony was exceptional!

What I like about CUNJ is that they are… What I like about CUNJ is that they are very attentive regardless the balances I carry. I get treated like a million bucks and they are always there when I need them and everyone else turns me down.