I've never had any issues with them I've never had any issues with them. They have been good. Today, 1/20/24, I am having a problem logging into their website. But, other then this, I have found them to be quite courteous & easy process when needing to refinance & my payment is low.

Fast process, knowledge friendly staff Fast and efficient loan process. kind and helpful customer assistance with vast knowledge of what they offer and how they can help you. Loan process and funding quick

Definitely recommend! Definitely recommend!! They provided a loan in my time of need!

1star is too many 1star is too many. Among several grievances, they failed to withdraw money on the designated day and to claim that I was past due. Apparently I was too harsh and the customer rep feelings were hurt and hung up on me. When I called back another rep explained there were several new employees. I told her “no “, he said he was going to hang up on me

Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!