The representative that assisted me was… The representative that assisted me was kind and warm. She stayed professional the entire time. I was having a really hard time and her voice soothed me. I needed that. She was very exceptional. Thank you for having her as a part of your team.

Don't do business with theses people Don't do business with theses people, it was almost impossible to pay off the loan by making a principal only payment in order to avoid a bunch of unnecessary fees they try and change you. The so called number they gave us to allow for a principal payment number is a joke, you call it and immediately hangs up. Lied multiple times. We ended up having to call the lendor directly to get anything done. FYI cash factory is not the lender itself, they are third party. Never again. If you are desperate and need a payday loan like this pick another company.

I've never had any issues with them I've never had any issues with them. They have been good. Today, 1/20/24, I am having a problem logging into their website. But, other then this, I have found them to be quite courteous & easy process when needing to refinance & my payment is low.

I give Cash Factory 1star because my… I give Cash Factory 1star because my payoff and on time payments, yet the on time payments were NOT REPORTED monthly. I simply told the CS agent; so if I didn't make the payment then what? The lady said we would report you to the 3 credit agencies....yep I gave her a dial tone and blocked Cash Factory USA

Excellent service Excellent service, if U are a returning customer they give U the opportunity for more money if needed. Also they don’t rip U off. Your loan payments are for 5 months then in 5 months you paid off. If I need another loan they are the only Company I will work with.