I give Cash Factory 1star because my… I give Cash Factory 1star because my payoff and on time payments, yet the on time payments were NOT REPORTED monthly. I simply told the CS agent; so if I didn't make the payment then what? The lady said we would report you to the 3 credit agencies....yep I gave her a dial tone and blocked Cash Factory USA

Excellent customer service! The customer service is exceptional! I communicated with a representative by the name of Fernando via chat who went above and beyond by calling me the next day to follow up on my request. The funds were also deposited quicker than I anticipated, which was amazing!

1star is too many 1star is too many. Among several grievances, they failed to withdraw money on the designated day and to claim that I was past due. Apparently I was too harsh and the customer rep feelings were hurt and hung up on me. When I called back another rep explained there were several new employees. I told her “no “, he said he was going to hang up on me

Definitely recommend! Definitely recommend!! They provided a loan in my time of need!

Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!