Appreciation and Thankful Thank you for being so kind and gracious to me during the entire loan process via phone. The help I received and assisting me in signing my loan contract was a great deal for me and no hassle. Thank you, for being there for me.

1star is too many 1star is too many. Among several grievances, they failed to withdraw money on the designated day and to claim that I was past due. Apparently I was too harsh and the customer rep feelings were hurt and hung up on me. When I called back another rep explained there were several new employees. I told her “no “, he said he was going to hang up on me

Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!

Fast Quick refinance The "Chat" agent was knowledgeable, versed in his communication and ability to handle my request. He made a refinance request easy and fast. He was awesome.

Best Ever! The Representatives are very friendly, courteous and very professional. But, most of all the Loan process is very simple and fast.