Return customer review. I am happy with the service as a return… I am happy with the service as a return customer. I can apply online and have the money auto deposit to my account. It is great for emergencies. However, I am still in shock over the interest rate I am being charged. As a customer in good standing who has repaid loans previously I would think I’d qualify for a lower interest amount. But otherwise I am satisfied.

Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!

The representative that assisted me was… The representative that assisted me was kind and warm. She stayed professional the entire time. I was having a really hard time and her voice soothed me. I needed that. She was very exceptional. Thank you for having her as a part of your team.

1star is too many 1star is too many. Among several grievances, they failed to withdraw money on the designated day and to claim that I was past due. Apparently I was too harsh and the customer rep feelings were hurt and hung up on me. When I called back another rep explained there were several new employees. I told her “no “, he said he was going to hang up on me

Excellent service Excellent service, if U are a returning customer they give U the opportunity for more money if needed. Also they don’t rip U off. Your loan payments are for 5 months then in 5 months you paid off. If I need another loan they are the only Company I will work with.