Excellent customer service! The customer service is exceptional! I communicated with a representative by the name of Fernando via chat who went above and beyond by calling me the next day to follow up on my request. The funds were also deposited quicker than I anticipated, which was amazing!

Fast Quick refinance The "Chat" agent was knowledgeable, versed in his communication and ability to handle my request. He made a refinance request easy and fast. He was awesome.

Return customer review. I am happy with the service as a return… I am happy with the service as a return customer. I can apply online and have the money auto deposit to my account. It is great for emergencies. However, I am still in shock over the interest rate I am being charged. As a customer in good standing who has repaid loans previously I would think I’d qualify for a lower interest amount. But otherwise I am satisfied.

Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!

Quick n Easy The process was quick and easy. Loan amount was pre approved and once application was submitted deposit was on its way to my bank account.