Excellent service!! My experience was great! I am a returning customer and I love getting my loans through Cash Factory because of how smooth and easy the process is. My rep was super patient and helpful to me. Thank you!

Don't do business with theses people Don't do business with theses people, it was almost impossible to pay off the loan by making a principal only payment in order to avoid a bunch of unnecessary fees they try and change you. The so called number they gave us to allow for a principal payment number is a joke, you call it and immediately hangs up. Lied multiple times. We ended up having to call the lendor directly to get anything done. FYI cash factory is not the lender itself, they are third party. Never again. If you are desperate and need a payday loan like this pick another company.

My experience with cash factory was… My experience with cash factory was really excellent. Customer service was great. We got my money to me very quick. I will pay it back safely and properly or even when I have to change date please help me turn off all of our usual guys. Again, thank you for all that you have done to help I really appreciate

Appreciation and Thankful Thank you for being so kind and gracious to me during the entire loan process via phone. The help I received and assisting me in signing my loan contract was a great deal for me and no hassle. Thank you, for being there for me.

Return customer review. I am happy with the service as a return… I am happy with the service as a return customer. I can apply online and have the money auto deposit to my account. It is great for emergencies. However, I am still in shock over the interest rate I am being charged. As a customer in good standing who has repaid loans previously I would think I’d qualify for a lower interest amount. But otherwise I am satisfied.