The representative that assisted me was… The representative that assisted me was kind and warm. She stayed professional the entire time. I was having a really hard time and her voice soothed me. I needed that. She was very exceptional. Thank you for having her as a part of your team.

Reasonable payments great customer… Reasonable payments great customer service.

Return customer review. I am happy with the service as a return… I am happy with the service as a return customer. I can apply online and have the money auto deposit to my account. It is great for emergencies. However, I am still in shock over the interest rate I am being charged. As a customer in good standing who has repaid loans previously I would think I’d qualify for a lower interest amount. But otherwise I am satisfied.

I give Cash Factory 1star because my… I give Cash Factory 1star because my payoff and on time payments, yet the on time payments were NOT REPORTED monthly. I simply told the CS agent; so if I didn't make the payment then what? The lady said we would report you to the 3 credit agencies....yep I gave her a dial tone and blocked Cash Factory USA

I've never had any issues with them I've never had any issues with them. They have been good. Today, 1/20/24, I am having a problem logging into their website. But, other then this, I have found them to be quite courteous & easy process when needing to refinance & my payment is low.