Bill Diss
GBSadie Jahn The agent, Sadie Jahn, was phenomenal. I came near closing and she quickly asked me to sit down by her desk. We had a complicated issue with a 3rd party insurance company and she connected me to the insurance company. Ms. Sadie Jahn had end up changing accounts, closing an account and reversing some charges. We went way over closing, but she stayed there and did not try to rush me. I could not believe her service. A few days later she worked on some more items and then called me and sent email. Again and again, super great service.
AL
GBExcellence In Customer Service I spoke to a member rep on the phone and he was professional, clear, and knowledgeable. He also followed up with me a few days later to make sure everything was implemented as expected for my bump-up CD. Good to know I am in excellent hands at First Tech.
SUSAN DAIGLE
GBApplication was quick and easy Application was quick and easy. Received approval same day. Funds were received in 2 business days. I also appreciated the follow up phone call which allowed me to ask questions. Couldn’t have gone any smoother.
Jim Mair
GBWhat makes my experience great is the…People and Service What makes my experience great is the people. Alejandra did an outstanding job of helping me in a number of transactions I had to make. You also have a real gem in Venessa. I have dealt with her often over the years and have not found a more friendly and helpful person. All your staff, I feel, go out of their way to be helpful. Your business model makes banking easy and this comes from experience dealing with other financial institutes.
Christopher
GBFAST FAST! EASY! AND, USER FRIENDLY! SET EXPECTATIONS AND PROVIDED UPDATES KEEPING YOU INFORMED OF THE NEXT STEPS UNTIL THE END! HIGHLY RECOMMENDED!