Marina Gutierrez
GBKudos to Velle and the Cornell First Tech location I have had a wonderful experience all the way around with everything I’ve ever had to do with my banking! A special thank you to Velle who works at the Cornell Branch! She is always so sweet and seems happy to help me! I’ve never felt so cared about with a bank/ credit union and I really put my TRUST in her and the whole team there! I am always telling people how much I appreciate the staff and highly recommend this credit union if you want to deal with honest, hard working, amazing people! Thank you First Tech!!!!
Federico Lozano
GBWell the Professionalism the… Well the Professionalism the explanation and answer to all my questions the comfort level the people at first credit made me feel felt right at home
Bill Diss
GBSadie Jahn The agent, Sadie Jahn, was phenomenal. I came near closing and she quickly asked me to sit down by her desk. We had a complicated issue with a 3rd party insurance company and she connected me to the insurance company. Ms. Sadie Jahn had end up changing accounts, closing an account and reversing some charges. We went way over closing, but she stayed there and did not try to rush me. I could not believe her service. A few days later she worked on some more items and then called me and sent email. Again and again, super great service.
kunde
DKTerrible Service, unwilling to correct mistakes First Tech was send a $97 charge to collections and blocked banking access to my account with $15,000 on the savings account. When asked to reopen it they send me to pay to a collection company and when I did that I was informed that they couldn't open it until next month. Back on call with First Tech, they agreed to open the account if I let them transfer $97 from my savings account, suggesting the I cancel the transaction with the collections company they directed me to. After dropping the call on me. The finally confirmed that they would lift the restrictions, but that it would take 3-6 business days. They were unwilling to escalate or prioritize this in any way. Take your money elsewhere, you never know when they will try to block all access to your accounts and then refuse to re-enable it in a timely fashion. This took over 1 1/2 hours on the phone with First Tech, calling from Denmark at $1.60 per minute - most of it listening to hold music.
Jesse Dixon
GBMy needs were met! My needs were met in an immediate, confidential, and streamlined manner. The interest rates were fair, and met all of my expectations.