Professional and Friendly I have visited WPCU branches for help, called in for help, and used their app. I receive consistent, helpful, and professional service with each interaction. Thank you for being my credit union!

Shout out to Lauren Mun for great… Shout out to Lauren Mun for great customer service. Wasatch Peaks has been my financial institution for approximately 42 years. Lauren Mun was very helpful in resolving a interest issue on my checking account. She provided excellent customer service and great follow up after she planned to speak to the person that is over high yield checking accounts. Wasatch Peaks can use more people like Lauren.

professional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.

Ann Stewart Ann Stewart: Indirect LO - I’ve never heard from her, ever. I’ve called multiple times, left VMs and emails. Coming from Mountain America CU as an employee and member, extremely disappointed in her and management should talk to her directly about her customer service, or lack thereof. Every time I’ve called in, I got a lovely lady who answered all my questions, and Landon Kimber was so helpful in setting up my auto payments for our new truck loan. I would of given a 1 star because of Ann, but Landon and the other lady brought it up to 3.

Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.