I applied for a car loan through… I applied for a car loan through Wasatch peaks. Received a phone call asking for clarification on a few things which i sent in an email. I called three seperate times, left three seperate messages and STILL havent heard on a decision being made. I've moved on since but I've lost respect in this Credit Union.

Great Service! I've been a member of this credit union for over 10 years and I can't say enough about their exceptional customer service. The staff is always friendly, knowledgeable, and eager to assist with any questions or concerns. As I walk in they greet me and know my name. They go above and beyond each time I go in!

Ann Stewart Ann Stewart: Indirect LO - I’ve never heard from her, ever. I’ve called multiple times, left VMs and emails. Coming from Mountain America CU as an employee and member, extremely disappointed in her and management should talk to her directly about her customer service, or lack thereof. Every time I’ve called in, I got a lovely lady who answered all my questions, and Landon Kimber was so helpful in setting up my auto payments for our new truck loan. I would of given a 1 star because of Ann, but Landon and the other lady brought it up to 3.

I have been with Wasatch Peaks for over… I have been with Wasatch Peaks for over 12 years. They have great staff who are always willing to go the extra mile. Their loan officers are quick and thorough with extensive knowledge on what products worked best for me. I would definitely recommend. They recently updated their online banking applications and I’m very impressed with the product. It’s user friendly and I'm able to see my business accounts under one login. I just toggle between my business accounts without having to login to each separately.

Customer Service Acknowledgements Ive been with Wasatch Peak CU (many different names over the years) since 1977 when I first started working for the USFS. I've had other CUs for instant cash and deposits over the years, but, I keep coming back and wont leave here until the day I die, which I hope is a long ways off. I've had exceptional service from Crystal these days in a variety of issues and none better qualified that I have dealt with than with her. I dont know how to give her more kudos other than here, but she surely needs to be touted as one heck of a membership person to help with any questions you have. Thanks Crystal, I always appreciate your help and knowledge.