Customer Service Acknowledgements Ive been with Wasatch Peak CU (many different names over the years) since 1977 when I first started working for the USFS. I've had other CUs for instant cash and deposits over the years, but, I keep coming back and wont leave here until the day I die, which I hope is a long ways off. I've had exceptional service from Crystal these days in a variety of issues and none better qualified that I have dealt with than with her. I dont know how to give her more kudos other than here, but she surely needs to be touted as one heck of a membership person to help with any questions you have. Thanks Crystal, I always appreciate your help and knowledge.

Worst morgage experience ever We were trying to get a morgage through this company sense January, it's now April, not to mention the very poor lack of communication but strung us along for months and couldn't even tell us a reason why we were approved! Before trying this company they told us they could let us know what we needed to do to ensure an approval... three months later they couldn't even tell us what was the issue with our credit to where we were not approved!! This company morgage is SO slow and so ineffective, wasted our time. I will never try this company again. Worst experience ever. On the plus the people seem friendly enough, but unknowledgable in every other aspect.

Easy and Painless Home Equity Loan I've been a member since 1978. I've been a member through several mergers, and through periods of time when the policies and customer service weren't what I had come to expect. But the policies AND service have improved. I applied for a home equity loan a couple of weeks ago. Cynthia and Asif were both professional and courteous, and always followed up with me when I was out of contact due to my work. This was a great experience.

professional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.

I have been a member since somewhere around 1970 I have been a member since I was a little girl. It has changed names several times. But since 1990 till present I have to say that I have absolutely never had a problem with this credit union. I realize this is a strong statement, but true. With different transactions from going through a divorce and both of us banking here regularly we are very happy. The people are kind, yet proform business ethically. I always get a call when there is an issue. They seem to be on top of all accounts. My parents signed me up at an early age with several credit unions. The most prominent one in Utah to the time I am writing this review are still making mistakes and never seem to know what is going on. I am now only a member at Wasatch Peaks and have and will always do my business here. Thank you for always being there for me.