Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.

Best credit union! Wasatch peaks is hands down the greatest credit union around. They get my wife and I an approval within hours and their customer service is incredible. They definitely know how to take care of their customers. We work with Jake at the pleasant view branch, if you want someone who knows what their doing, call Jake every time!

Customer Service Acknowledgements Ive been with Wasatch Peak CU (many different names over the years) since 1977 when I first started working for the USFS. I've had other CUs for instant cash and deposits over the years, but, I keep coming back and wont leave here until the day I die, which I hope is a long ways off. I've had exceptional service from Crystal these days in a variety of issues and none better qualified that I have dealt with than with her. I dont know how to give her more kudos other than here, but she surely needs to be touted as one heck of a membership person to help with any questions you have. Thanks Crystal, I always appreciate your help and knowledge.

Quick easy car loan/ great rate I applied for a car loan with Wasatch Peaks and the process was very easy. Hannah was so personable and gave me clear instructions of what was needed. Hannah responded promptly each time I reached out to her. I was surprised how fast it took and I got a great rate that the other credit unions couldn't even get close to matching. I am very satisfied with the process and outcome!

Professional and Friendly I have visited WPCU branches for help, called in for help, and used their app. I receive consistent, helpful, and professional service with each interaction. Thank you for being my credit union!