professional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.

Easy and Painless Home Equity Loan I've been a member since 1978. I've been a member through several mergers, and through periods of time when the policies and customer service weren't what I had come to expect. But the policies AND service have improved. I applied for a home equity loan a couple of weeks ago. Cynthia and Asif were both professional and courteous, and always followed up with me when I was out of contact due to my work. This was a great experience.

I applied for a car loan through… I applied for a car loan through Wasatch peaks. Received a phone call asking for clarification on a few things which i sent in an email. I called three seperate times, left three seperate messages and STILL havent heard on a decision being made. I've moved on since but I've lost respect in this Credit Union.

I have been with Wasatch Peaks for over… I have been with Wasatch Peaks for over 12 years. They have great staff who are always willing to go the extra mile. Their loan officers are quick and thorough with extensive knowledge on what products worked best for me. I would definitely recommend. They recently updated their online banking applications and I’m very impressed with the product. It’s user friendly and I'm able to see my business accounts under one login. I just toggle between my business accounts without having to login to each separately.

Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.