Shout out to Lauren Mun for great… Shout out to Lauren Mun for great customer service. Wasatch Peaks has been my financial institution for approximately 42 years. Lauren Mun was very helpful in resolving a interest issue on my checking account. She provided excellent customer service and great follow up after she planned to speak to the person that is over high yield checking accounts. Wasatch Peaks can use more people like Lauren.

Website and online account setup is… Website and online account setup is very below industry standards. UI is horrible. Lowest interest rate I could get, but I now fully regret my decision going with this credit union which is concerning because I haven't even made my first payment yet.

Best credit union! Wasatch peaks is hands down the greatest credit union around. They get my wife and I an approval within hours and their customer service is incredible. They definitely know how to take care of their customers. We work with Jake at the pleasant view branch, if you want someone who knows what their doing, call Jake every time!

Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.

Easy and Painless Home Equity Loan I've been a member since 1978. I've been a member through several mergers, and through periods of time when the policies and customer service weren't what I had come to expect. But the policies AND service have improved. I applied for a home equity loan a couple of weeks ago. Cynthia and Asif were both professional and courteous, and always followed up with me when I was out of contact due to my work. This was a great experience.