I opened an account here two weeks ago… I’m going somewhere else I opened an account here two weeks ago and I have no access to my money, my accounts don’t show up online, and customer service doesn’t respond to questions. I received no routing numbers to set up direct deposits or order checks. I think my money is going to be finding a new home once I can get someone to track it down for me.

Worst morgage experience ever We were trying to get a morgage through this company sense January, it's now April, not to mention the very poor lack of communication but strung us along for months and couldn't even tell us a reason why we were approved! Before trying this company they told us they could let us know what we needed to do to ensure an approval... three months later they couldn't even tell us what was the issue with our credit to where we were not approved!! This company morgage is SO slow and so ineffective, wasted our time. I will never try this company again. Worst experience ever. On the plus the people seem friendly enough, but unknowledgable in every other aspect.

Behind the times, inadequate training. This branch doesn’t even offer the ability to do wire transfers online like EVERY other bank. So I had to go in on a Friday to initiate the wire transfer in person like it’s 1980, and they failed to input the information I provided them correctly. Thanks Alex, now my wire transfer won’t arrive until Monday morning, and my Aunt Carol will have to hop around in pain with a broken leg because the money I sent for a scooter won’t arrive in time. You’re the best.

professional friendly professional friendly No matter what I am there for they are always able to help me and their work is correctly done the first time.I like this bank because everyone is friendly and professional.

Ethan is great!! I have had to contact Wasatch Peaks several times the last couple of weeks. Each time Ethan has been very helpful and patient even with multiple calls in one day with endless questions. He has helped with transfers on an account, transfers to another member account, cancelling and ordering a new debit card and countless balance inquiries. THANK YOU ETHAN, Also thank you to Hannah helping me with this review.