Grasshopper Bank

261 5th Ave, Suite 610, 10016, New York, United States
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3.40
Based on 20 Reviews

5

55.00%

4

0.00%

3

10.00%

2

0.00%

1

35.00%
About Grasshopper Bank

Privately owned and headquartered in New York City, Grasshopper is client-first digital bank built for the business and innovation economy with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources. Grasshopper replaces the traditional one-size-fits-all approach to banking with a suite of products and services tailored to specific industries and a passionate team of experts with deep expertise in their fields. Grasshopper’s banking solutions cover small business, startups, venture capital and private equity firms, fintech-focused Banking-as-a-Service (BaaS) and commercial API banking platforms, SBA lending, commercial real estate lending, and yacht financing. As a federally chartered commercial bank, Grasshopper is a member of the Federal Deposit Insurance Corporation and is an Equal Housing/Equal Opportunity Lender.

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William Gay
GB

Wonderful Customer Service! Coming from a larger bank the customer service is outstanding! At my old bank, I was treated quite poorly and had bad interactions with customer service. They would not listen to me, made me jump through endless hoops, and never respected my time. As a small business owner this was super frustrating. Grasshopper has been the complete opposite. They listen to me, are prompt in their delivery and emails and have been nothing but a pleasure to work with.

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Aaron Chambers
GB

Excellent customer service for small business owners Grasshopper's phone based customer service is the best I've run across in years. Never an automated machine, always a person - and in my experience dealing with them so far, always a knowledgeable, helpful, and patient person at that.

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Andrew Fields
GB

Great bank that supports start-ups The team at Grasshopper is always really easy to work with. They're one of the few banks who care about start-ups and small businesses. Always a pleasure doing business with them.

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Leo sal
GB

Got a commercial loan Arthur was very… Got a commercial loan Arthur was very professional & very helpful the bank is a amazing online bank I never use online banking before but now i get it! Simple and great

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Nimit Desai
GB

Absolute trash Absolute trash. They allow you to apply, make it seem like you are approved in order to get you to fund the account, only to turn around and decline the application. At that point, they have your money in limbo, keep it for multiple weeks, and then return a portion of it and take some as a "processing fee". Complete scam.

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