Casey Phillips
GBGreat Experience My experience with grasshopper has been great. Everything works efficiently and I’ve loved being able to access my funds at any time. Going fully online seemed daunting at first but now I can’t imagine doing it any other way!
Aaron Chambers
GBExcellent customer service for small business owners Grasshopper's phone based customer service is the best I've run across in years. Never an automated machine, always a person - and in my experience dealing with them so far, always a knowledgeable, helpful, and patient person at that.
Brian Hulse
GBEasy Setup, but Issues The setup for my business account was quite simple and the customer support response time is excellent. However, the website leaves a bit to be desired. I am fairly computer literate, but it is just not intuitive especially when trying to open a subaccount. I actually gave up trying and will just use my single account while I decide whether or not to stay with Grasshopper. Also, the time it takes for funds to show up in the account is unreasonable in this day and age. I understand Grasshopper is trying to protect itself, but 5 days for a mobile deposit is ridiculous.
Karen Stensland
GBQuick response to my inquiry Quick response to my inquiry, made the transaction easy
Lita
GBWas turned away from this bank for no… Was turned away from this bank for no apparent reason and when I went to support for guidance on the matter and how I can liken my chances moving forward, meaning, what else I can provide to prove my business' credibility, I was given blanket answers copy and pasted from their emails, my questions were disregarded and then I was told altogether that I would never be accepted by their bank...All this because I simply came with questions...Terrible customer service.