Joesph Max
GBThey closed our bank account for No… They closed our bank account for No reason and keep our money for about a month until we got the FDIC involved. Shady bank over $100,000 would have been stolen from them
Aaron Chambers
GBExcellent customer service for small business owners Grasshopper's phone based customer service is the best I've run across in years. Never an automated machine, always a person - and in my experience dealing with them so far, always a knowledgeable, helpful, and patient person at that.
Peter Fox
AUDon't waste your time Don't waste your time: you'll be asked a million questions and be encouraged to do so by a positive introductory phone call - but that doesn't mean Grasshopper Bank will proceed to open your account. In my case, despite $75,000+ in idle balances and no debt , they decided they wouldn't. And then they refused to delete the confidential business information I provided. As I said, don't waste your time. Grasshopper? NOHOPER!!!
Hans
GBGlad I made an account with Grasshopper Every time I call, the customer service representative Larry is always very courteous, knowledgeable and accommodating. He also gives me pertinent additional information that I didn't know I needed.
Gigi Bossart
GBAmazing Perks + Good Customer Service They have a good customer service. They helped me log into my account when the app was being weird and I called them. What really makes the bank great in no particular order is: They don’t have foreign transaction fees on the debit card; They give you one percent back for using the debit card; If you have a certain amount of money in this bank account, they will give you up to 2.25% interest; they don’t make you jump through hoops like receiving deposits or spending money to collect your interest. This bank is solid in my book.