Richard Tinsman
USI closed my account today I closed my account today. Having been with Stockpile for four or five years. I am a small time retail investor. Less than 2k at peak. With the stocks I invested in taking a dive and monthly fees chipping away at what is left I effectively have zero and would be paying for the privilege of having an account with a zero. If you had tens of thousands of dollars in dividend paying stocks it would be okay. It is literally worse than keeping your money in a savings account with a .03 percent interest rate.
Mary Essien-Ete
USUnable to rest password, No response to phone calls nor email I know that the platform was doing well.. But i have been requesting for a link to reset my password since last year till date , they have not answered my calls, they don't respond to my emails.
Beyer Bullard
USWost company ever This is the worst company I have ever interacted with. I have been a customer of Stockpile for almost 10 years. I started trading stocks through Stockpile with my dad when I was 13 years old and since then I have just experienced worse and worse customer service. First the website was eliminated, making it harder to access information and make transactions. Then, they instituted a monthly fee meaning that you now have to pay $5 each month for a service that was originally free. Now I am an adult and I am transferring to another firm and they are charging $75 fee just to move my stocks. I started using Stockpile when I was a teenager and I can say now that I am an adult it is a terrible company and a complete scam that has gotten worse every year. Do you children a favor and DO NOT use this brokerage firm.
Lynn West
USFed up with the fees I closed my… Fed up with the fees I closed my account. they blocked my log in so i couldn’t get my tax documents. after many emails back and forth with CS I got the tax documents. when i ask about where my money is i’m told they don’t have my bank info to transfer it to. i find this interesting because they always have it when they need their fees paid. Now they are mailing me a check. been over two weeks since i closed the account. starting to wonder if i’ll ever get my money from them. I DO NOT recommend getting involved with this company
Stanley Nguyen
USKeeping track of gain/loss should be… Keeping track of gain/loss should be the bare minimum a trading platform provides and it's been broken for months. Support only gives a robotic, AI-generated response that their team is working on it. How is this even possible?