my account has been suspended for weeks… my account has been suspended for weeks and i might not get access to my account( which has almost of my money i have) for up to 90 days all because of a minor issue that every other bank would have resolved in a few days

I had a great experience with them I had a great experience with them. I used a physician loan and they had a significantly better rate than I could get elsewhere. Their portal is straight forward to upload documents and my agent was always available to help and explain things. The only sticky thing was setting up auto-pay as it was a bit confusing between them and Key bank, which they fall under. A quick call to customer service cleared that up though.

Fraudulent and Awful - Avoid Mostly-online bank that has sign up offers but is notorious for locking funds and accounts when you attempt to withdraw. Check the other TrustPilot reviews for hundreds with the same experience. My account has been locked for weeks, and despite filing complaints with the Consumer Financial Protection Bureau, Better Business Bureau, and the state Comptroller and threatening legal action, they still have not even reviewed my case yet, as I am told by their awful customer support. Fraud of a bank and their actions are illegal - avoid! Also their mobile app sucks Edit: in response to Laurel Road's incorrect reply - this is not for my "safety". It is to clearly to prevent me from withdrawing my money. A "review" that takes multiple weeks with no responses is not a "review" - it either reeks of gross incompetence from the top down, or is a scam.

We used Laurel Road to purchase our… We used Laurel Road to purchase our home using a physician loan. Overall the process was ok but I think unnecessarily stressful towards the end. We didn’t get the Clear to Close until 2 days before closing. It seems like a lot of the things holding up the process could have been anticipated. On the bright side they were responsive and I got a good internet rate.

Great experience? I had a very good experience with the Application process through Laurel Road. The online application process was very easy....document requirements for upload were also minimal and simple to accomplish. The rates were the best that I had been quoted after researching at least 4 other companies for refinance of Parent Plus student loan debt. Even a discount in the interest rate if you set up auto pay. Overall - very happy I chose Laurel Road