Laurel Road

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3.05
Based on 20 Reviews

5

45.00%

4

5.00%

3

5.00%

2

0.00%

1

45.00%
About Laurel Road

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More

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B from NYC
GB

Best high-yield savings in the market! My experience with Laurel Road has been phenomenal. I already had a loyalty checking account, and simply adding the high-yield savings account was simple, easy, and seamless. The high yield savings account is the top of the market, and the terms and conditions are really easy to understand. Simply connect your banks and move money in an instant.

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Rebecca Irwin
GB

Saving Account LOCKED right after depositing money I'm surprised to learn that so many other customers had or are having the same experience as I did - I opened a High Yield Savings account, transferred money from my own bank, and bang, they LOCKED my account for more than 2 months! I couldn't use my own money to do anything! I had to send over forms and even had to find a notary to prove my identity. Also, I submitted a request to add my wife as a co-owner, we submitted all the paperwork, twice, and the application 'expired' TWICE. I don't even know how this business exist. Do your self a favor, STAY AWAY.

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Eli S
GB

Worst experience with any bank so far I've had plenty of different banks throughout the years and this is hands-down the worst experience I've had with any of them. Online-only banks make sense. The speed of every transaction with this institution can be done faster by physical mail and you have to factor in just how frustrating this can be and how many issues this can lead to in your finances. I stopped using the account and it went into negative. I funded it and transferred out the remaining balance to my new bank. They flagged this activity and locked my account without notifying me - keeping over a thousand dollars of my money away from me without a rhyme or reason. The mobile app is on par for 2010. The support people are nice, but never have an idea how to help you. They earned their single star by actually awarding me the sign-up bonus. That's all they're good for. Trash.

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Mora Mocanu
GB

We used Laurel Road to purchase our… We used Laurel Road to purchase our home using a physician loan. Overall the process was ok but I think unnecessarily stressful towards the end. We didn’t get the Clear to Close until 2 days before closing. It seems like a lot of the things holding up the process could have been anticipated. On the bright side they were responsive and I got a good internet rate.

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H. Pham
GB

Sign up process went smoothly Sign up process went smoothly. New accounts opened without problems. Signed up for online access. Set up direct deposits. Bonus paid out quickly. Great Experience when compared with some other banks.

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