my account has been suspended for weeks… my account has been suspended for weeks and i might not get access to my account( which has almost of my money i have) for up to 90 days all because of a minor issue that every other bank would have resolved in a few days

Fraudulent and Awful - Avoid Mostly-online bank that has sign up offers but is notorious for locking funds and accounts when you attempt to withdraw. Check the other TrustPilot reviews for hundreds with the same experience. My account has been locked for weeks, and despite filing complaints with the Consumer Financial Protection Bureau, Better Business Bureau, and the state Comptroller and threatening legal action, they still have not even reviewed my case yet, as I am told by their awful customer support. Fraud of a bank and their actions are illegal - avoid! Also their mobile app sucks Edit: in response to Laurel Road's incorrect reply - this is not for my "safety". It is to clearly to prevent me from withdrawing my money. A "review" that takes multiple weeks with no responses is not a "review" - it either reeks of gross incompetence from the top down, or is a scam.

With Laurel Road I am enjoying the… With Laurel Road I am enjoying the Mobile App. It allows for me to track the rewards based on the Loyalty Checking. Other banks that i have accounts do not have a real time tracker for their rewards program. I would recommend moving to the early direct deposit, as I do utilize online Banks that allow for early direct deposit. Otherwise this has been a positive banking experience so far!

Great Experience It’s been a pleasure setting up our new account. Everything has worked out just fine along with a bonus and continued rewards for depositing our checks. I never have to wait long to speak to an agent. and they all have been friendly. I left a bank because we were not getting good service. Their online banking works really well.

Using as a savings for my daughter Laurel Road was suggested to me by a coworker as a savings account for my daughter. The process to open an account was very straightforward and quick. The true test will be in the actual banking processes! So far deposits from my own checking account have been easy, it just takes a few days to process. 10/10 as of now overall!