Khanh V Huynh
GBCouldn't be more grateful Through a few years of looking on and off for a home, Joe Street was there to help with every step of the way. Not only did he understood the process entirely, he was able to explain my options with detail so that I would be able to make well-informed decisions. Additionally he recommended a realtor that provided the same level of professionalism and knowledge in the industry. As a first-time homebuyer, this made this entire process a lot less overwhelming.
R.C.
GBOutstanding Customer Service I am writing as a first time homebuyer and specifically about Jordan Jones of nbkc. I met with 4 lenders and reached out to one other before settling on Jordan. When the other lenders asked why we decided on Jordan, I said because he was lightening fast, proactive in his approach, personable, knowledgeable, and he truly seemed like he was trying to get us the best rate (and we ended up with a fairly decent one during this crazy time). I feel sad for those who don't get to work with Jordan because he really helped make this a painless process. You hear horror stories about lenders online, and I am so, so thankful we don't have one. Choose Jordan
Aravind
GBHad a great experience with Chad Kreutzer ! Chad was excellent, very detailed and knowledgeable. As a first time home buyer he guided us through the process and answered all of our questions clearly. He was able to give advice that led to better rate. He made this complete process easy for us and coordinated well with our realtor and attorney. The whole process went smoothly from application to closing. Anyone looking to buy a home, Chad is the best and I would absolutely recommend him to anyone! Thank you so much!
Mary
GBBest Value and Customer Service Experience April Richmond from NBKC Bank was so helpful throughout the entire home buying process. We reached out to NBKC Bank after our realtor's preferred local lender came back with what felt like a high interest rate even after buying down points. NBKC offered a much more attractive PAR interest rate (0.75% lower than the other estimate) with lower admin fees, saving us thousands of dollars at closing. April was extremely knowledgeable and accessible, answering our questions quickly through text and email, and even taking the time after hours for phone calls to make sure we were prepared with everything we needed to be successful for an on-time closing. She helped us navigate some tricky waters that resulted from a series of little miscommunications early on in the process, and we really can't thank her enough for her patience, support, and thoroughness in getting us to the finish line. We will definitely be recommending NBKC Bank to family and friends who want the best value and customer service in their home buying adventures.
Brock Simon
GBThe staff at NBKC are incredible The staff at NBKC are incredible. They answer every question I have in a timely manor. They go above and beyond their expectations are. Thank you for making my experience with a bank positive.