Gym A.
GBAwesome service and follow throughThe dashboard screen on my account was… The dashboard screen on my account was not displaying correctly. I contacted Vantis and worked with Cindy. She was terrific! She emailed the documents I needed and then worked with her IT dept to get my issue corrected. She texted me several times to let me know of the progress of the fix. Terrific service!
Tina O'Neal
GBHelpful, knowledgeable I have not actually filed a claim so I cannot comment on how well Vantis Life takes care of claims. I can, however, tell you that my experience dealing with them over the phone has been a pleasure. I believe her name is Gloria(?). She was extremely helpful, knowledgeable and friendly. She made the change from term life to whole life a simple and easy experience.
Randy Dinwiddie
GBGreat customer service and follow up Other insurance companies were not real nice to man my age applying for life insurance. Even though my dad is 85 years old and at 52 I rarely go to the doctor Vantis got me a fair quote and got me a great term. They followed up through the process and got all my questions answered I would suggest them to anyone needing good customer service and a FAIR policy.
John Mastroianni
GBThank you, Cindy It was total joy to work with Cindy throughout the entire process! She was pleasant, thorough, knowledgeable, accommodating, expedient, and kept me well informed every step of the way. Cindy was so wonderful that she left no doubt that I would purchase the insurance from Vantis! Words could never adequately sing her praises, and I assure you that you are blessed to have her as your advocate. Cindy’s customer service skill sets are beyond amazing! Sincerest thanks. John
Philip Maniscalco
GBExcellent Customer Service I am very pleased with the excellent customer service that I received from Terri. She was most helpful in assisting me with setting up the new Vantis Life Hero Account. Terri is knowledgeable, courteous, very pleasant and made me feel at ease while going through the setting up process. I really appreciated Terri’s kindness especially since I am not the most savvy guy when it comes to technology. Thank you Vantis Life for hiring excellent staff.