Lois Burns
GBProfessional and friendly assistance … Rocio was especially helpful throughout the application process. She kept me informed and exhibited patience with the many delays caused during records requests.
Gym A.
GBAwesome service and follow throughThe dashboard screen on my account was… The dashboard screen on my account was not displaying correctly. I contacted Vantis and worked with Cindy. She was terrific! She emailed the documents I needed and then worked with her IT dept to get my issue corrected. She texted me several times to let me know of the progress of the fix. Terrific service!
Nancy Puente
GBExcellent customer service … Miss Rocio is an excellent person and an excellent employee, tenacious until she got the answer to my case that by paying 2 installments, one in advance, I appeared to be at fault. With her help she found the mistake and everything was resolved with a happy ending. Thank you Mrs Rocio, you deserve more stars.
Giovanni
GBY do I have to wait for my refund Y do I have to wait for my refund, went I gave all my information to the agent.Now I have to wait for the mail to sign the cancellation and them mailed back this will take 3 or 4 weeks ,so I guess I have to way this is not good business
Rosie Nicholas
GBVery good Very good and understanding