Tina O'Neal
GBHelpful, knowledgeable I have not actually filed a claim so I cannot comment on how well Vantis Life takes care of claims. I can, however, tell you that my experience dealing with them over the phone has been a pleasure. I believe her name is Gloria(?). She was extremely helpful, knowledgeable and friendly. She made the change from term life to whole life a simple and easy experience.
Randy Dinwiddie
GBGreat customer service and follow up Other insurance companies were not real nice to man my age applying for life insurance. Even though my dad is 85 years old and at 52 I rarely go to the doctor Vantis got me a fair quote and got me a great term. They followed up through the process and got all my questions answered I would suggest them to anyone needing good customer service and a FAIR policy.
Gym A.
GBAwesome service and follow throughThe dashboard screen on my account was… The dashboard screen on my account was not displaying correctly. I contacted Vantis and worked with Cindy. She was terrific! She emailed the documents I needed and then worked with her IT dept to get my issue corrected. She texted me several times to let me know of the progress of the fix. Terrific service!
Nancy Puente
GBExcellent customer service … Miss Rocio is an excellent person and an excellent employee, tenacious until she got the answer to my case that by paying 2 installments, one in advance, I appeared to be at fault. With her help she found the mistake and everything was resolved with a happy ending. Thank you Mrs Rocio, you deserve more stars.
R Peacock
GBThe Vantis Life Insurance application and qualification process was simple and efficient. Nearly everything was handled on the Vantis end and my responsibilities as the applicant were very minimal. The account representative that was assigned to me (Cindy) was absolutely outstanding. Cindy followed my application through the process, updating me regularly on its progress and with no requests from me. The best customer service I have ever received, to include all of my past experiences involving services and applications similar to this one. Thank You Cindy!