Sensitivity matters… I got a loan from the branch on Crowley road in Fort Worth, TX. The manager was Shantee, everything went smoothly. Repaid in full. They offered me a second lian, I took it. Covid started, no he's worked, I fell into past due, then lost my mom. I explained that to the new manager, some rude guy called lester or spencer...regardless, he started calling my job..leaving messages to my manager !!!! I give them zero points for sensitivity ! Zero points for understanding ! I paid in full and will never, ever go to them again ! I will not curse...I won't. I gave two stars because my first experience was good with Shantee.

VERY Good Experience I went to Covington Credit in Beaumont, Texas the day before Hurricane Laura was about to hit. I got there after they were closed, Stephanie Johnson the manager told me to come back the next morning and she would help me. The evacuation had already started, but Stephanie came up there the next morning even though their office was technically closed and she should have been evacuating herself. If she had not done that, we would not have had the money to leave and had a Cat 4 hurricane headed directly our way. Thank God our house was not hit, but, it meant a lot to me that she cared that much. Stephanie in particular came highly recommended from a co-worker, and now I know why. It is so nice to see someone who cares.

There when I needed help They were extremely nice and professional. I went to the one in Prattville (Sand Springs) Ok. They were able to help me when I really needed it. Thank you Lily and Sandra.

Covington Bartlesville - Awesome! Came in to get some information on loans in Bartlesville. Very clean store, easy to find, quiet location. Spoke with Victoria, she was very nice and explained how things work to where I could understand all of the details. Unlike other places, I did not feel like I was wasting their time just asking for information. I will definitely be back for my loan! I would highly recommend Convington for loans!

NOT RECOMMEND COVINGTON CREDIT OR TROY, ALABAMA I have been with covington credit in troy, Alabama for sometime now and have refinanced a couple times and the supervisor refused increase when I've never been late and always made payments before time due and have paid more than supposed to on minimum payments.....I DO NOT RECOMMEND COVINGTON CREDIT OF TROY, ALABAMA ...I WOULD STAY AND RECOMMEND SECURITY FINANCE AND LOAN SOUTH OF TROY, ALABAMA FOR UR FINANCIAL NEEDS AS THEY GO TO BAT FOR THEIR CUSTOMERS....