5 star service no less! Just want to give a shout out to Kenneth Berlin. He was my point of contact . He was fast, efficient, sharp and thorough. His guidance and expertise were reassuring, especially considering the overwhelming world of lending . For your business lending needs, Kenneth will be your advocate. My team thanks him too.

TOP NOTCH SERVICE Cory Madsen our relationship manager was very helpful and really streamlined the entire loan process for us. Top Notch Service! Definitely would recommend.

Excellent Customer Service Excellent Customer Service I was a bit nervous because I had read mixed reviews about Smartbiz. From my own experience, the customer service was beyond what I had expected. I worked with Blake and Terrence, equally phenomenal. Communication was clear, responses were prompt, and they answered all my questions throughout the process. They were both very patient with me and addressed all my concerns. They successfully helped me secure an SBA Loan for my company. Thank you SmartBiz!

Top Tier Client Service!! SouthState Bank has been the most professional and pleasant loan experience we have ever had as small business owners. Every person we interacted with truly made us feel like they took a personal interest in our business's success. From beginning to end, communication was consistent and clear. I don't even think I ever waited more than 1 business day for a response to any communication I sent. I would also like to personally name and thank Kathleen Whitmire and Diana Dwarika. Thank you both for your hard work and patience with us during the entire process and ensuring we received all the support and funding we needed. I hope to continue business together in the future. Thank you all and your whole team!

Best SBA 7a Experience. Closed in 19 days! Best SBA 7a loan experience! (10 star) I gave SmartBiz my information, received a fair but not overwhelming number of lenders who contacted me. One lender (South Side Bank) had a different approach, asking to call, review their process, and learn if they could assist. I accepted. After a 20 minute phone call, they had my business. The next day, I uploaded my information. The SmartBiz Associate who was assigned to me (Leslie) was the best, keeping me informed of the status. On day 2, when my information was uploaded, Leslie gave me an estimated closing date, which was 18 days away! Each Day, I was informed of the loan status. On day 18, there were two documents missing. On day 19, documents received and the loan FUNDED! Amazing! Special thanks to Leslie, and to the lender, South State Bank. Other lenders quoted 45 - 60 days to close. This is my second SBA. The first took over 60 days. SmartBiz Loans and South State Bank were Excellent from start to close.