Best SBA 7a Experience. Closed in 19 days! Best SBA 7a loan experience! (10 star) I gave SmartBiz my information, received a fair but not overwhelming number of lenders who contacted me. One lender (South Side Bank) had a different approach, asking to call, review their process, and learn if they could assist. I accepted. After a 20 minute phone call, they had my business. The next day, I uploaded my information. The SmartBiz Associate who was assigned to me (Leslie) was the best, keeping me informed of the status. On day 2, when my information was uploaded, Leslie gave me an estimated closing date, which was 18 days away! Each Day, I was informed of the loan status. On day 18, there were two documents missing. On day 19, documents received and the loan FUNDED! Amazing! Special thanks to Leslie, and to the lender, South State Bank. Other lenders quoted 45 - 60 days to close. This is my second SBA. The first took over 60 days. SmartBiz Loans and South State Bank were Excellent from start to close.

Was going good until Nick came along Was going good until Nick came along. Pesters the heck out of us and then lets me know after one week "were going to take back this offer in a few days for inactivity as it's taking too long"... Nick, bro. We actually do other stuff around here besides get your documents ready. A week? And now it's inactivity because we have not been able to answer your endless calls for the last few days when we were slammed on other important business items? Looking for pushy arrogant people to get a loan from, I recommend Nick at Smartbiz!

Working with Leslie and Diamond was a… Working with Leslie and Diamond was a wonderful experience - super fast, very efficient and always pleasant.

Excellent Customer Service Excellent Customer Service I was a bit nervous because I had read mixed reviews about Smartbiz. From my own experience, the customer service was beyond what I had expected. I worked with Blake and Terrence, equally phenomenal. Communication was clear, responses were prompt, and they answered all my questions throughout the process. They were both very patient with me and addressed all my concerns. They successfully helped me secure an SBA Loan for my company. Thank you SmartBiz!

Excellent Customer Service by Blake Patton Blake did an outstanding job of staying on top of the paperwork that was required for the completion of this process. He outlined from the beginning the steps needed. He communicated effectively and transmitted to all parties the process, procedures and outcomes with the expected time line and completion dates. I would refer and speak highly of Blake and recommend the services provided with SmartBiz. Also, super friendly and positive through out the entire process, easy to work with.