Stuart Smith
IDExtremely professional,couldn't fault… Extremely professional,couldn't fault there service and subsequent follow up. A pleasure to deal with.
J.Heide
CWThe support desk reacted promptly giving me assurance of a possible solution The support desk reacted promptly at night, giving me comfort that a possible solution could resolve my issue. Gave me the confidence to move forward.
Allan
ZATried to open an account My wife tried to open an account. Day 5 and no success. Support was close to non-existent and spectacularly unhelpful - when it was eventually forthcoming. Support doesn't seem to understand what their own website is doing. What should be a simple process made extremely difficult. Still not accomplished.
Faafetai Kolose
WSGreat customer service Great customer service. Prompt response. And willing to provide alternative solutions to resolve the issue that I am kept experiencing with my local Bank. God Bless America Tai
Peter Berman
AUIt might be me as Etanas process is not… It might be me as Etanas process is not straightforward. It took weeks to register and find funds transferred from Kraken until Kraken contacted Etana my Etana account was zero.Then to transfer and get my Australian bank approval took a few more days and although I thought I’d instructed to withdraw funds it took a few more days until I finally received advise that my funds were transferred. Let’s wait and see if they finally arrive. It’s been two days , but I remain hopeful.