Louis Kennedy
ZAThey went out above and beyond They went out of their way to answer all my questions, point by point. This is very rare these days, hence hugely appreciated
allen lin
TWFor non-english speaking countries… For non-english speaking countries etana KYC process is extremely unfriendly or maybe consider horrible. In these countries obtain English billing statement from bank is not possible, also get even get English version utility bill. Finding qualify translation agency and get notorized is harsh for most of people in remote area. I go back and forth more than a month.
Amir
ILEtana support is excellent! Etana support was excellent in onboarding me. When I had questions they replied promptly and helped me throughout the process in a professional and friendly manner.
Happy Customer
CYExcellent and efficient service from Support Team The Support Team was prompt, efficient and very clear in their instructions as to exactly what I had to do. Issues have been resolved same day.
Michael
GBAs an infrequent user of the Etana… As an infrequent user of the Etana Trust platform I was informed my account would be suspended due to lack of use. When I attempted a log-in to comply for continued service I realized my 2FA code had not transferred to my new phone. Etana support provided the guidance I needed and the issue was quickly resolved.