Great company with excellent team! I have opened account with Etana in order to be able to withdraw funds from Kraken app. From the start it was obvious how professional Etana support team is, very fast responses and assistance and in no time all was done. Even when I made a mistake with a withdrawal they corrected it for me very efficiently. Once I withdrew money, within couple of days funds were in my bank account. Truly exemplary service and company!

They walked me through the process and… They walked me through the process and once again it was my fault for not reading the fields properly. My bank has been approved. I did a test transfer from Kraken to my bank and it was there in just a couple of days. I am very happy with their support.

It might be me as Etanas process is not… It might be me as Etanas process is not straightforward. It took weeks to register and find funds transferred from Kraken until Kraken contacted Etana my Etana account was zero.Then to transfer and get my Australian bank approval took a few more days and although I thought I’d instructed to withdraw funds it took a few more days until I finally received advise that my funds were transferred. Let’s wait and see if they finally arrive. It’s been two days , but I remain hopeful.

Great customer service Great customer service. Prompt response. And willing to provide alternative solutions to resolve the issue that I am kept experiencing with my local Bank. God Bless America Tai

The support desk reacted promptly giving me assurance of a possible solution The support desk reacted promptly at night, giving me comfort that a possible solution could resolve my issue. Gave me the confidence to move forward.