If time is of the essence, look elsewhere… The home mortgage appraisal took over two weeks longer than promised. The buyers were putting 50% down, yet the bank’s underwriters were asking probing questions about their own appraiser’s findings causing more delays, even after the initial two week delay. The entire process was overly burdensome and they really need to refine their processes. There was way too much banking red tape given the parameters of this transaction.

Top notch from beginning to end From beginning to end, I felt like my hand was being held consistently. What I most appreciate about Jason is his clear and direct communication, making sure I knew all of my options and sharing his knowledge.

This is our first time buying a home… This is our first time buying a home and it was extremely easy with Neighbors Bank. I was nervous not knowing what our first steps should be but we were able to close within two weeks! Real estate agents and the title company had never heard of this bank but agreed this was one of the most efficient closings they had experience. No matter how complex your situation is they will help figure things out!

Great employees and portal Jessica and Kara communicate in timely and clear ways. They understood our situation and walked us through all the steps. The portal is excellent and easy to use. Made e-signing a piece of cake and ensured a fast turn around.

First time homeownership … Scott W and team helped make the dream of homeownership come to fruition! Our loan process was delayed due to two deaths in our immediate family. The team kept the process going and didn’t pressure us or make us feel bad for not being able to do anything for a month or so. The communication and follow up was spot on with our loan team.