Skeptical at first but it worked out! Skeptical at first, but after working with this bank for awhile I felt confident about their professionalism and willingness to help bring down the closing cost towards the end of our process. The last day before I went to close they brought my costs down from 11k to 9k.

The Neighbors Bank Team was amazing! The Neighbors Bank Team was amazing!! I feel that they went above and beyond to get my family the home we wanted. Even with some of the unforseen issues that came along in this process that delayed things some, every body pulled through and did whatv ever was needed to make it all go as needed. My family and I are completely satisfied!

Nightmare Experience Title: Beware: Nightmare Lending Experience Ahead! I cannot stress this enough: steer clear of Neighbors Bank unless you're in the market for a migraine-inducing, soul-crushing lending experience. My recent encounter with Christian and Caleb left me questioning not only their competence but also their integrity as a financial institution. From the get-go, the process was riddled with incompetence and indifference. It felt like dealing with a bureaucratic nightmare straight out of a Kafka novel. Communication? Non-existent. Transparency? Forget about it. It's as if they take pleasure in keeping you in the dark, leaving you to navigate a labyrinth of confusion and frustration. But wait, it gets worse. The terms and conditions they offered were nothing short of predatory. Hidden fees and straight-out lies lurked around every corner, ready to pounce and devour your hard-earned money. And don't even get me started on the interest rates! It's highway robbery disguised as a lending service. To add insult to injury, their customer service was abysmal. When I tried to address my concerns, I was met with dismissiveness and condescension. It's as if they couldn't care less about my experience or satisfaction as a customer. It's evident that their priorities lie not in serving their clients but in lining their own pockets at the expense of others' financial well-being. In conclusion, save yourself the headache and heartache by avoiding Neighbors Bank like the plague. There are plenty of reputable lending institutions out there that actually value their customers and offer fair and transparent terms. Don't let yourself fall victim to the predatory practices of this deplorable excuse for a lending company. You deserve better.

Working with Reed was great Working with Reed was great. He would explain things if I ask and worked tirelessly to make sure our journey ran smoothly. When I had an issue with a loan coordinator he addressed it also and didn't make me feel as if they were better than me. He was patient when certain documents couldn't be obtained and was very reassuring when I was worried about things not betting done by closing.

My whole process from start to finish… My whole process from start to finish was seamless. My loan officer Joey Mirth was amazing. He was available 24 hours for any questions we had and was always happy to answer. Would recommend this bank for purchasing your home 10/10.