Randy Raw
GBGreat employees and portal Jessica and Kara communicate in timely and clear ways. They understood our situation and walked us through all the steps. The portal is excellent and easy to use. Made e-signing a piece of cake and ensured a fast turn around.
kristin j
GBMy whole process from start to finish… My whole process from start to finish was seamless. My loan officer Joey Mirth was amazing. He was available 24 hours for any questions we had and was always happy to answer. Would recommend this bank for purchasing your home 10/10.
Wesley Patton
GBSkeptical at first but it worked out! Skeptical at first, but after working with this bank for awhile I felt confident about their professionalism and willingness to help bring down the closing cost towards the end of our process. The last day before I went to close they brought my costs down from 11k to 9k.
jay pego
GBScott and Rachel are very great Scott and Rachel did a fantastic job at getting us approved. Didn't think it was going to happen. It was a lot of stress and last minute small things, but we all learned and pulled through. Thank you guys very much for your hard work and would definitely recommend to others.
Brandi Whittern
GBNightmare Experience Title: Beware: Nightmare Lending Experience Ahead! I cannot stress this enough: steer clear of Neighbors Bank unless you're in the market for a migraine-inducing, soul-crushing lending experience. My recent encounter with Christian and Caleb left me questioning not only their competence but also their integrity as a financial institution. From the get-go, the process was riddled with incompetence and indifference. It felt like dealing with a bureaucratic nightmare straight out of a Kafka novel. Communication? Non-existent. Transparency? Forget about it. It's as if they take pleasure in keeping you in the dark, leaving you to navigate a labyrinth of confusion and frustration. But wait, it gets worse. The terms and conditions they offered were nothing short of predatory. Hidden fees and straight-out lies lurked around every corner, ready to pounce and devour your hard-earned money. And don't even get me started on the interest rates! It's highway robbery disguised as a lending service. To add insult to injury, their customer service was abysmal. When I tried to address my concerns, I was met with dismissiveness and condescension. It's as if they couldn't care less about my experience or satisfaction as a customer. It's evident that their priorities lie not in serving their clients but in lining their own pockets at the expense of others' financial well-being. In conclusion, save yourself the headache and heartache by avoiding Neighbors Bank like the plague. There are plenty of reputable lending institutions out there that actually value their customers and offer fair and transparent terms. Don't let yourself fall victim to the predatory practices of this deplorable excuse for a lending company. You deserve better.