E T
GBI wouldn't give even one star I wouldn't give even one star. This company is what the consumer protection agency warns you about. Alex Stillwell is complicit in the scheme calling you demanding when you call out the mistakes and calling them out for ignoring your requests. They do not care about anything but to push through a loan that only represents their interest. YOU ARE WARNED to go elsewhere. Reading the other reviews are exactly what we went through. Update: 05/02/2024. I attempted to give this company another opportunity to rectify the situation. They FAILED. I stand by my original review. Do not use this company unless you like a real good clown show.
Bridgette Hines
GBTop notch from beginning to end From beginning to end, I felt like my hand was being held consistently. What I most appreciate about Jason is his clear and direct communication, making sure I knew all of my options and sharing his knowledge.
Shaun Flowers
GBThe Neighbors Bank Team was amazing! The Neighbors Bank Team was amazing!! I feel that they went above and beyond to get my family the home we wanted. Even with some of the unforseen issues that came along in this process that delayed things some, every body pulled through and did whatv ever was needed to make it all go as needed. My family and I are completely satisfied!
J W
GBThe best I've ever seen!!! The process was made incredibly straight-forward. I found you guys by looking at the Mortgage companies associated with the USDA Loan website, and your process and website made this thing simple and easy to handle. The real difference were the people, though. Gelvin and Abbie communicated quickly and clearly, they were supportive and encouraging, and they made what could have been a stressful experience into a joyful one. We're homeowners now, and my wife and kids couldn't be happier!
Wesley Patton
GBSkeptical at first but it worked out! Skeptical at first, but after working with this bank for awhile I felt confident about their professionalism and willingness to help bring down the closing cost towards the end of our process. The last day before I went to close they brought my costs down from 11k to 9k.