Dominique W.
GBI feel valued Thanks for all the excellent care and work done by all the agents I interacted with. I definitely felt like a valued person first, and not just some consumer. This was an intimidating procedure, and every aspect of their process put me at ease. Thanks!
Remo
GBGood Rates, Excellent Customer Service Good rates. Good service. Easy to set it and forget it until it is needed. Have two policies with them. Payments are auto-drafted quarterly. So far, a life insurance policy was not used:-) One policy will expire, so it is time to cancel that policy. Very easy to cancel. No sales pressure to renew at a higher premium. Customer service is very professional and makes it easy to do business with Banner Life.
Bruce Bowen
GBTrying experience, almost gave up. Trying experience as it took 6 weeks to get from start to finish. After filling out the initial application, there were three additional requests for information, after each, I was told that was all that was needed. The underwriter kept coming back for more info. Contacting directly is impossible as you have to first call LGA who then connects you with Banner Life who then has to find out what was requested. A long drawn out process that I would not do again. Way too much back and forth using emails and calls.
Brian Rogge
GBI used their subsidiary Banner Life… I used their subsidiary Banner Life under Zander to purchase life insurance. They are vetted by Dave Ramsay and the entire process from application to health exam to phone interview was quick and easy. I highly recommend them. They are transparent through every step and you trust that your family’s future is safe.
Julia C
GBOverall a great experience Overall a great experience. Sales rep I talked to initially helped me get my online application going. The online application was easy and not too lengthy. I did not need a physical which was a welcome surprise. One star taken off since the online application told me to select a time in case a physical was needed, I marked it on my calendar and set up childcare, then when the day came, no one showed up. I later found out the physical had been waived but no one let me know. I contacted the sales rep and he put me in touch with the right person to get it sorted quickly and it was resolved within a few minutes that morning. Docusign makes it easy to finalize paperwork and that part was done within 5 minutes. Not too shabby.