Overall a great experience Overall a great experience. Sales rep I talked to initially helped me get my online application going. The online application was easy and not too lengthy. I did not need a physical which was a welcome surprise. One star taken off since the online application told me to select a time in case a physical was needed, I marked it on my calendar and set up childcare, then when the day came, no one showed up. I later found out the physical had been waived but no one let me know. I contacted the sales rep and he put me in touch with the right person to get it sorted quickly and it was resolved within a few minutes that morning. Docusign makes it easy to finalize paperwork and that part was done within 5 minutes. Not too shabby.

Awful and Unsecure Online Service "Sorry, we're having some technical difficulties. Please contact us at 1-888-984-3393" That should be their slogan because that's the message the comes up every time I try to access their web site (over 2 weeks now). They've lost my online application for life insurance twice. The fact that they save the applications with tokens instead of an actual backend database via a username/password is absurd and unsecure. I'm a web developer... and their system is one I would expect to find literally 20+ years ago. I'll look elsewhere for life insurance.

They explained everything so well They explained everything so well. I didn't feel like I was being SOLD anything but rather they consulted with me to see what was best for me and my family. Their recommendations were spot on and better than I would have chosen for myself! YOU could understand everyone you spoke to.

A very satisfied and grateful customer ! Legal and General America will do its utmost to help a person get Life Insurance despite her/his medical history. During my Life Insurance application process with them, all my concerns were addressed in a timely manner; and my phone calls were answered as quickly as possible. I will recommend Legal and General America to any friend, or anyone who wants to buy Life Insurance.

Sheila was great at getting the… Sheila was great at getting the information I needed to get my account setup, changing paperwork, and gave other information to make informed decisions about my policy. She did all at the end of her day, and was very polite.