Awful and Unsecure Online Service "Sorry, we're having some technical difficulties. Please contact us at 1-888-984-3393" That should be their slogan because that's the message the comes up every time I try to access their web site (over 2 weeks now). They've lost my online application for life insurance twice. The fact that they save the applications with tokens instead of an actual backend database via a username/password is absurd and unsecure. I'm a web developer... and their system is one I would expect to find literally 20+ years ago. I'll look elsewhere for life insurance.

I used their subsidiary Banner Life… I used their subsidiary Banner Life under Zander to purchase life insurance. They are vetted by Dave Ramsay and the entire process from application to health exam to phone interview was quick and easy. I highly recommend them. They are transparent through every step and you trust that your family’s future is safe.

The representative was kind The representative was kind, courteous, and clear. I've worked with a few other life insurance companies, and my experience with you was by far the best. Plus, the approval part was extremely fast, which is great. And, the communication was clear and responsive. Plus, I loved being able to rate my case worker and possibly reward them with a gift card; it shoes you value your employees, which means a lot to me.

Smooth operations Great communication. I was especially impressed with their use of digital signature programs that allow you to not only finalize your policy but actually integrates credit card or PayPal payment. So simple. Looking forward to not having to think about this or deal with them except for once a year!

Trying experience, almost gave up. Trying experience as it took 6 weeks to get from start to finish. After filling out the initial application, there were three additional requests for information, after each, I was told that was all that was needed. The underwriter kept coming back for more info. Contacting directly is impossible as you have to first call LGA who then connects you with Banner Life who then has to find out what was requested. A long drawn out process that I would not do again. Way too much back and forth using emails and calls.