Useless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.

I was extremely impressed with Nav's… I was extremely impressed with Nav's customer service representative. They were highly professional and incredibly knowledgeable about my concerns regarding my Nav Prime card. The best part was the brief hold time when I called. It showed me that Nav values my time. With such excellent service, I'm more confident using Nav's wide range of features to grow my business!

Loved them for building business, credit, but… Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!

Thanks Nav Altho my business has been established I didn't have establish business credit but thanks to Nav, I'm well on my way to being able to find my business and have a peace of mind.

I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.