So far all is working well So far all is working well. Trade lines are reported as promised.

This company is organized theft! This company is organized theft! I cancelled my subscription in October 2023, and they keep charging my account and refuse to process a refund!!! They have the most robotic and insensitive customer service and it seems that all they want is to take advantage of small businesses and rip people off. Shame on Nav!

The staff are patient and efficient in… The staff are patient and efficient in their duties. Explained what I needed to do in order to get our desired results. Stayed on the phone until everything was complete and to our liking. I hardly ever do reviews, but I made an exception in this case.

Went above and beyond and had me at…Just Awesome Went above and beyond and had me at there best interest I truly appreciate that, because that I'm more vocal, than being Hands-On with technology! Where is that I was uncomfortable with trying to do things myself and Joe help me get comfortable and we got the job done I appreciate that... Team player on the other side of the phone... I had a great experience.

Love Navs service but the process of… Love Navs service but the process of going through product change or approval for Prime card left alot to be desired. Was denied because of an address entry problem. That was quickly identified and should have been easy to remedy. Instead Navs solution was to open another account under a new email address to get approved for Prime credit card which actually worked when it would have been so much easier to just fix the address issue on the initial application. Terrible process but I do love Navs services to be clear and would still recommend them to work with. Just be prepared for some frustrations and going back and forth with employees because all of their processes and procedures are not always clearly outlined!