NAV customer service is top notch NAV customer service is top notch. Provided me with solutions to my company's concerns with buisness checking rapidly and with great expertise and professionalism. We look forward to continuing our professional relationship for many years to come.

Loved them for building business, credit, but… Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!

I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.

Went above and beyond and had me at…Just Awesome Went above and beyond and had me at there best interest I truly appreciate that, because that I'm more vocal, than being Hands-On with technology! Where is that I was uncomfortable with trying to do things myself and Joe help me get comfortable and we got the job done I appreciate that... Team player on the other side of the phone... I had a great experience.

Useless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.