So far all is working well So far all is working well. Trade lines are reported as promised.

Nav is a MUST for a New Business Nav is great for small businesses. As promised, my business credit is building and all of their recommendations, including a business bank account with Found has helped me immensely.

Loved them for building business, credit, but… Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!

Useless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.

Extremely Misleading Nav Prime Program. Extremely Misleading Nav Prime Program. The site tells you that you have a "high match 95%" for their Nav Prime business credit builder program. You then have to pay a fee to find out that it was just that, a misleading advertisement to grab money from new businesses. They refuse to issue a refund, even though it was requested within minutes of the original payment.