Troy M Marrow Sr
GBWent above and beyond and had me at…Just Awesome Went above and beyond and had me at there best interest I truly appreciate that, because that I'm more vocal, than being Hands-On with technology! Where is that I was uncomfortable with trying to do things myself and Joe help me get comfortable and we got the job done I appreciate that... Team player on the other side of the phone... I had a great experience.
DK
GBBeware Beware: the unsubscribe button does not work on the website. Customer service just pushes you back to the settings page with the non-functional button, and you will continue to get charged. Now I have to dispute the charges on my credit card.
Affordable Hair
GBJoe went over and beyond. Joe went over and beyond.. I had been calling Nav customer service all day hours after hours got no answer, But Joe B. called back before the day was over and when he me back I was on another call so I could not talk to him. So I asked him could he call back in 5 to 10 minutes and he did just that.. So Joe thanks for being a good asset to the company and going over and beyond for me ✨ Good customer care 🫶🏽
J Sylvester
GBThe staff are patient and efficient in… The staff are patient and efficient in their duties. Explained what I needed to do in order to get our desired results. Stayed on the phone until everything was complete and to our liking. I hardly ever do reviews, but I made an exception in this case.
JC
GBUseless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.