Joe went over and beyond. Joe went over and beyond.. I had been calling Nav customer service all day hours after hours got no answer, But Joe B. called back before the day was over and when he me back I was on another call so I could not talk to him. So I asked him could he call back in 5 to 10 minutes and he did just that.. So Joe thanks for being a good asset to the company and going over and beyond for me ✨ Good customer care 🫶🏽

I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.

I was extremely impressed with Nav's… I was extremely impressed with Nav's customer service representative. They were highly professional and incredibly knowledgeable about my concerns regarding my Nav Prime card. The best part was the brief hold time when I called. It showed me that Nav values my time. With such excellent service, I'm more confident using Nav's wide range of features to grow my business!

Love Navs service but the process of… Love Navs service but the process of going through product change or approval for Prime card left alot to be desired. Was denied because of an address entry problem. That was quickly identified and should have been easy to remedy. Instead Navs solution was to open another account under a new email address to get approved for Prime credit card which actually worked when it would have been so much easier to just fix the address issue on the initial application. Terrible process but I do love Navs services to be clear and would still recommend them to work with. Just be prepared for some frustrations and going back and forth with employees because all of their processes and procedures are not always clearly outlined!

Thanks Nav Altho my business has been established I didn't have establish business credit but thanks to Nav, I'm well on my way to being able to find my business and have a peace of mind.