I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.

This company is organized theft! This company is organized theft! I cancelled my subscription in October 2023, and they keep charging my account and refuse to process a refund!!! They have the most robotic and insensitive customer service and it seems that all they want is to take advantage of small businesses and rip people off. Shame on Nav!

Beware Beware: the unsubscribe button does not work on the website. Customer service just pushes you back to the settings page with the non-functional button, and you will continue to get charged. Now I have to dispute the charges on my credit card.

I absolutely love working with would build my credit and financial experiences that learn from Nav The patients that they have with explaining Nav products as well as explaining your credit and profile what you need to do to improve. Mostly that they have the guidance and helping you understand your NAV account.

I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.