Love Navs service but the process of… Love Navs service but the process of going through product change or approval for Prime card left alot to be desired. Was denied because of an address entry problem. That was quickly identified and should have been easy to remedy. Instead Navs solution was to open another account under a new email address to get approved for Prime credit card which actually worked when it would have been so much easier to just fix the address issue on the initial application. Terrible process but I do love Navs services to be clear and would still recommend them to work with. Just be prepared for some frustrations and going back and forth with employees because all of their processes and procedures are not always clearly outlined!

I absolutely love working with would build my credit and financial experiences that learn from Nav The patients that they have with explaining Nav products as well as explaining your credit and profile what you need to do to improve. Mostly that they have the guidance and helping you understand your NAV account.

This company is organized theft! This company is organized theft! I cancelled my subscription in October 2023, and they keep charging my account and refuse to process a refund!!! They have the most robotic and insensitive customer service and it seems that all they want is to take advantage of small businesses and rip people off. Shame on Nav!

I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.

Thanks Nav Altho my business has been established I didn't have establish business credit but thanks to Nav, I'm well on my way to being able to find my business and have a peace of mind.