I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.

I was extremely impressed with Nav's… I was extremely impressed with Nav's customer service representative. They were highly professional and incredibly knowledgeable about my concerns regarding my Nav Prime card. The best part was the brief hold time when I called. It showed me that Nav values my time. With such excellent service, I'm more confident using Nav's wide range of features to grow my business!

Loved them for building business, credit, but… Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!

Awesome Customer Service Company is great to add your tradelines on for your business and customer service is Awesome!!!!

Emily has been very helpful. Emily has been very helpful. While I haven't taken a loan with Nav yet, I have spoken to Emily several times and every time she has been patient and helpful in laying out my options. If in the future, we decide to take a loan with Nav, I know they will provide excellent customer service.