Extremely Misleading Nav Prime Program. Extremely Misleading Nav Prime Program. The site tells you that you have a "high match 95%" for their Nav Prime business credit builder program. You then have to pay a fee to find out that it was just that, a misleading advertisement to grab money from new businesses. They refuse to issue a refund, even though it was requested within minutes of the original payment.

Beware Beware: the unsubscribe button does not work on the website. Customer service just pushes you back to the settings page with the non-functional button, and you will continue to get charged. Now I have to dispute the charges on my credit card.

Emily has been very helpful. Emily has been very helpful. While I haven't taken a loan with Nav yet, I have spoken to Emily several times and every time she has been patient and helpful in laying out my options. If in the future, we decide to take a loan with Nav, I know they will provide excellent customer service.

Very Helpful Skyler was extremely helpful, knowledgeable, very patient, and answered all of my questions. Very customer friendly

Loved them for building business, credit, but… Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!