I was extremely impressed with Nav's… I was extremely impressed with Nav's customer service representative. They were highly professional and incredibly knowledgeable about my concerns regarding my Nav Prime card. The best part was the brief hold time when I called. It showed me that Nav values my time. With such excellent service, I'm more confident using Nav's wide range of features to grow my business!

Useless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.

Emily has been very helpful. Emily has been very helpful. While I haven't taken a loan with Nav yet, I have spoken to Emily several times and every time she has been patient and helpful in laying out my options. If in the future, we decide to take a loan with Nav, I know they will provide excellent customer service.

Beware Beware: the unsubscribe button does not work on the website. Customer service just pushes you back to the settings page with the non-functional button, and you will continue to get charged. Now I have to dispute the charges on my credit card.

I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.