This company is organized theft! This company is organized theft! I cancelled my subscription in October 2023, and they keep charging my account and refuse to process a refund!!! They have the most robotic and insensitive customer service and it seems that all they want is to take advantage of small businesses and rip people off. Shame on Nav!

Extremely Misleading Nav Prime Program. Extremely Misleading Nav Prime Program. The site tells you that you have a "high match 95%" for their Nav Prime business credit builder program. You then have to pay a fee to find out that it was just that, a misleading advertisement to grab money from new businesses. They refuse to issue a refund, even though it was requested within minutes of the original payment.

I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.

NAV customer service is top notch NAV customer service is top notch. Provided me with solutions to my company's concerns with buisness checking rapidly and with great expertise and professionalism. We look forward to continuing our professional relationship for many years to come.

I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.