Emily has been very helpful. Emily has been very helpful. While I haven't taken a loan with Nav yet, I have spoken to Emily several times and every time she has been patient and helpful in laying out my options. If in the future, we decide to take a loan with Nav, I know they will provide excellent customer service.

This company is organized theft! This company is organized theft! I cancelled my subscription in October 2023, and they keep charging my account and refuse to process a refund!!! They have the most robotic and insensitive customer service and it seems that all they want is to take advantage of small businesses and rip people off. Shame on Nav!

Joe went over and beyond. Joe went over and beyond.. I had been calling Nav customer service all day hours after hours got no answer, But Joe B. called back before the day was over and when he me back I was on another call so I could not talk to him. So I asked him could he call back in 5 to 10 minutes and he did just that.. So Joe thanks for being a good asset to the company and going over and beyond for me ✨ Good customer care 🫶🏽

Nav is a MUST for a New Business Nav is great for small businesses. As promised, my business credit is building and all of their recommendations, including a business bank account with Found has helped me immensely.

I was extremely impressed with Nav's… I was extremely impressed with Nav's customer service representative. They were highly professional and incredibly knowledgeable about my concerns regarding my Nav Prime card. The best part was the brief hold time when I called. It showed me that Nav values my time. With such excellent service, I'm more confident using Nav's wide range of features to grow my business!