Nav is a MUST for a New Business Nav is great for small businesses. As promised, my business credit is building and all of their recommendations, including a business bank account with Found has helped me immensely.

I had the most amazing customer service… I had the most amazing customer service experience. She was kind, patient, super helpful and went above and beyond to help me and provide great customer service.

Emily has been very helpful. Emily has been very helpful. While I haven't taken a loan with Nav yet, I have spoken to Emily several times and every time she has been patient and helpful in laying out my options. If in the future, we decide to take a loan with Nav, I know they will provide excellent customer service.

So far all is working well So far all is working well. Trade lines are reported as promised.

Extremely Misleading Nav Prime Program. Extremely Misleading Nav Prime Program. The site tells you that you have a "high match 95%" for their Nav Prime business credit builder program. You then have to pay a fee to find out that it was just that, a misleading advertisement to grab money from new businesses. They refuse to issue a refund, even though it was requested within minutes of the original payment.