The staff are patient and efficient in… The staff are patient and efficient in their duties. Explained what I needed to do in order to get our desired results. Stayed on the phone until everything was complete and to our liking. I hardly ever do reviews, but I made an exception in this case.

I didn’t expect what I have heard from… I didn’t expect what I have heard from the representative she had a voice of gold and deductive reasoning beyond compare.

Beware Beware: the unsubscribe button does not work on the website. Customer service just pushes you back to the settings page with the non-functional button, and you will continue to get charged. Now I have to dispute the charges on my credit card.

Extremely Misleading Nav Prime Program. Extremely Misleading Nav Prime Program. The site tells you that you have a "high match 95%" for their Nav Prime business credit builder program. You then have to pay a fee to find out that it was just that, a misleading advertisement to grab money from new businesses. They refuse to issue a refund, even though it was requested within minutes of the original payment.

Useless support and no care for privacy. I have no relationship with Nav, yet they keep emailing me someone else’s invoice. Customer service is no help because they can’t look up “my account”. Clearly they don’t care about their customers privacy if they aren’t worried about sending it to the wrong person consistently and don’t even want to resolve the issue. Why would anyone want to do business with a business that cares so little about privacy is beyond me.