I've purchased foreign currency… I've purchased foreign currency multiple times using another resource. This time I needed Egyptian pounds. My usual resource didn't have them. I did my research and discovered that Egyptian pounds are a "closed currency". But I continued looking. Fortunately I found International Currency Express. They did have them. I was doubtful at first. But those doubts were expertly dispelled by Lizbeth M. The transaction was professional, prompt and very courteous. The only glitch was caused by the Post Office. Next time, I'll pay the extra money to get expedited mail delivery. AND there will be a next time.

This is a very efficient operation This is a very efficient operation. It was easy to convert dollars to decide how much to order of my currencies and the money came within a day or two. My only slight reservation was that delivery requires a signature so you have to be home. It comes USPS not Fedex so I wasnt sure when they would make another delivery attempt though there is a tracking number. In the end I was at home. I definitely will use them again.

Super fast Shipping and very reasonable… Super fast Shipping and very reasonable rates. Came out cheaper than from my bank. Customer service before purchase was excellent and responsive. They did all me before shipping for security purposes, but since my order was not very big, I did not have to give my social, like others wanted. Will use again.

Awful customer service Purchasing foreign currency online requiered more steps after the order was placed online. I’ve used different services in the past that didn’t require addition steps. And the extra steps required downloading their software of preference for secure emails. The customer service was rude, condescending and dismissive. In addition the emails I received had many spelling and grammar errors. Which doesn’t inspire confidence in the company handling your money. If you don’t care enough to write a professional email why would I think you would care about the details of my transaction? After I requested the order by cancelled I received a confirmation email that “because my information couldn’t be verified, my request had been denied” not that I cancelled the transaction because it is much easier to get my cash from an atm or a different service. It seemed both childish and spiteful. I travel internationally at least once a month and I will never even consider using this service again.

The experience was fine except for… The experience was fine except for fedex delivery. Inept driver, my husband was home in the garage, the driver made no attempt to try to deliver the currency and left without leaving a notification. Two days waiting at home. Please consider UPS. Otherwise, fine service.