Excite Credit Union

265 Curtner Ave, 95125, San Jose, United States
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3.75
Based on 20 Reviews

5

55.00%

4

15.00%

3

5.00%

2

0.00%

1

25.00%
About Excite Credit Union

Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.

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Lisa Stapleton
GB

They regularly put unnecessary holds on my checks They regularly put holds on my checks, but not my husband's, even though both accounts are in both of our names, and they can't explain why the different treatment, making me feel this is sexism in banking. They even put a hold on a cashier's check from another local credit union (Star)! They kept me on hold for half an hour when I asked why, and still couldn't come up with an answer because they were "having trouble pulling up the check image." I still don't have an answer, over an hour later. The only reasons I have not given them a lower rating is that much of their competition is worse, and they DID give me a personal loan once when I really needed it. They have also sent incompetent appraisers to our home before, and we had to pay for a separate new appraisal with a different company to prove our house was worth what we had thought.

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Rhonda
GB

Always friendly Always friendly. Easy setup on my new account. Direct deposit is one day earlier than payday. Very great credit union. Thanks for all you do

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Radha Padala
GB

The worst credit unions to open a account with One of the worst credit unions. stay away from opening an account here. They will ask for all documents and finally deny the application on absurd grounds.

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Villarreal Lillian
GB

Customer Service New Account and wire transfers Great Customer service!!! Able to explain every question we had on the accounts and Wire transfers. We were very satisfied with all our questions Answered. Thank you Virginia And Lillian Villarreal

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KAREN
GB

Excite gas been a great Experience from… Excite gas been a great Experience from the day I opened my account. When I messed up they had my back and that I sincerely appreciate. I hope I will not mess up again but if I do,?I know Excite will be there for me. I would recommend Excite without reservations as the best banking experience I have ever had. Thank you.

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