Lisa Stapleton
GBThey regularly put unnecessary holds on my checks They regularly put holds on my checks, but not my husband's, even though both accounts are in both of our names, and they can't explain why the different treatment, making me feel this is sexism in banking. They even put a hold on a cashier's check from another local credit union (Star)! They kept me on hold for half an hour when I asked why, and still couldn't come up with an answer because they were "having trouble pulling up the check image." I still don't have an answer, over an hour later. The only reasons I have not given them a lower rating is that much of their competition is worse, and they DID give me a personal loan once when I really needed it. They have also sent incompetent appraisers to our home before, and we had to pay for a separate new appraisal with a different company to prove our house was worth what we had thought.
Rhonda
GBAlways friendly Always friendly. Easy setup on my new account. Direct deposit is one day earlier than payday. Very great credit union. Thanks for all you do
Radha Padala
GBThe worst credit unions to open a account with One of the worst credit unions. stay away from opening an account here. They will ask for all documents and finally deny the application on absurd grounds.
Villarreal Lillian
GBCustomer Service New Account and wire transfers Great Customer service!!! Able to explain every question we had on the accounts and Wire transfers. We were very satisfied with all our questions Answered. Thank you Virginia And Lillian Villarreal
KAREN
GBExcite gas been a great Experience from… Excite gas been a great Experience from the day I opened my account. When I messed up they had my back and that I sincerely appreciate. I hope I will not mess up again but if I do,?I know Excite will be there for me. I would recommend Excite without reservations as the best banking experience I have ever had. Thank you.