Great service Great personal service when issues, fast response

NBX is a dead company with a very slow customer service I made a withdrawal on the 2022-03-19 and uptill now my withdrawal is still pending, I've contacted the customer service several times but no field back. They have a very poor customer service, at this time I think this company is a fraudulent company. They don't even care about thier customer, I won't recommend NBX to any living being NBX is for the death alone. I regret the day I signed up with NBX now I think I'm going to loss my 90,000 kr, please anyone seeing this should help me on how to get back my 90,000 kr from NBX.

Good job!!... -

SCAM!!! SCAM!!!! DON'T DUE USE NBX!!!!! I tried many times to with withdraw my funds with their "help". Now they put a freeze on my account and said I have to put a $3k deposit in to get my funds because of an abnormality in my i.p address. Does anyone have any idea how to get legal advice on this? Thanks...

Full of fraud I would not say it is a bad customer service. I would say it's a fraud company that steal people's money by intention. Imagine a financial firm that can block any customers' account at will even when they don't have the rights to do so. They do not require any evidence of wrongdoing whatsoever to block your account. All they need to do is saying that they think your account looks suspicious (without able to provide a clear reason of why) and block your account and steal all your money. After they block your account, they will demand your private information such as your payslip, your transaction history at other exchanges, etc which is against GDPR, especially when they don't have any evidence of any wrongdoing. It is ridiculous that when you transfer fund to your account, the fund belongs to you but they treat it as their own. I start to think that they do this by intention and just use Anti Monney Laundering law as an excuse to steal people money for free. I have already sent the request to close my account with them and if they still do not return my fund, I will sue them and bring the case to the Norwegian court. This is the first time I find a company that tries to behave like a rule of law without the rights to do so. Even a big bank does not behave like this.