No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.

NBX is a dead company with a very slow customer service I made a withdrawal on the 2022-03-19 and uptill now my withdrawal is still pending, I've contacted the customer service several times but no field back. They have a very poor customer service, at this time I think this company is a fraudulent company. They don't even care about thier customer, I won't recommend NBX to any living being NBX is for the death alone. I regret the day I signed up with NBX now I think I'm going to loss my 90,000 kr, please anyone seeing this should help me on how to get back my 90,000 kr from NBX.

Great service Great personal service when issues, fast response

Smooth experience Quick and smooth onboarding experience.

Miserable customer service have bought BTC and it took a long time before they had approved the documentation. Then I would make a withdrawal, and be told that one of them will contact me, it is 5 days ago now, no one has called, and I have sent them several emails, without getting any response explaining why they are holding back my money, this I lose money on. will not recommend NBX to anyone else, they have no customer follow-up. I'm just pissed