Bringing crypto to Scandinavia Bringing crypto to Scandinavia. Thankful for the work they do and options to communicate. With a Discord server and Instagram profile they seem to be decent at updating - you get to learn about the company, news in the crypto-world and just knowledge about crypto itself. The managing director, Stig, is on their Discord aswell and i remember he has been answering questions there aswell. They really seem to care about the community, as is my experience with their activity on their Discord.

Somewhat strange experience Somewhat strange experience. You register and buy crypto-everything works. Then next time it is pending, claiming transfers "related to high-risk services" to use their own words. If you buy crypto-send it to your wallet, then the ownership goes to the one who buy. If you buy a car, the seller don't tell you where to drive or not to drive. I think they misunderstand, or just make examples. Overall ok experience until they just terminated my account. Not recommended if you can find other options.

Full of fraud I would not say it is a bad customer service. I would say it's a fraud company that steal people's money by intention. Imagine a financial firm that can block any customers' account at will even when they don't have the rights to do so. They do not require any evidence of wrongdoing whatsoever to block your account. All they need to do is saying that they think your account looks suspicious (without able to provide a clear reason of why) and block your account and steal all your money. After they block your account, they will demand your private information such as your payslip, your transaction history at other exchanges, etc which is against GDPR, especially when they don't have any evidence of any wrongdoing. It is ridiculous that when you transfer fund to your account, the fund belongs to you but they treat it as their own. I start to think that they do this by intention and just use Anti Monney Laundering law as an excuse to steal people money for free. I have already sent the request to close my account with them and if they still do not return my fund, I will sue them and bring the case to the Norwegian court. This is the first time I find a company that tries to behave like a rule of law without the rights to do so. Even a big bank does not behave like this.

I do not recommend using NBX for crypto… I do not recommend using NBX for crypto exchange. The trade view is very bad. You can not see the price or transactions while you put in a trade. A limit order is charged 0,5%, and a market order 0,7%! In comparison, Binance charges 0,1%. It does not make it very interesting to use nbx for trading! If you want to cancel an order it can take up to one minute, and sometimes it does not even get cancelled. Its not very relaxing if you want to do something quick in an ever-changing cryptomarket. A transaction can take a day! It should take maximum 15 minutes to make a transaction in the crypto space. They are behind the times, their app is slow and not user friendly and their customer service is bad. It is not even possible to see your profits or a graph, you only see the amount you have in NOK and in crypto. I have moved all my crypto to another foreign exchange as it is so much better for trading. Still don't have it though as it is pending, who knows for how long, and in the meantime I cannot do anything with it! Stay away from NBX of you can!

Smooth experience Quick and smooth onboarding experience.