Miserable customer service have bought BTC and it took a long time before they had approved the documentation. Then I would make a withdrawal, and be told that one of them will contact me, it is 5 days ago now, no one has called, and I have sent them several emails, without getting any response explaining why they are holding back my money, this I lose money on. will not recommend NBX to anyone else, they have no customer follow-up. I'm just pissed

This company is not serious at all. This company is not serious at all. I have started a withdrawl since 24 and it is pending. I have write them email and I am waiting them to call me but they never did.

Smooth experience Quick and smooth onboarding experience.

All good! All good! I like using it, and it feels safe. Mandatory 2-factor identification is good. So far quite simple with few assets, but that is actually also a plus in my book. Very experienced and trustworthy people behind this too. Insured and registered at norwegian official "finanstilsynet".

No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.