Miserable customer service have bought BTC and it took a long time before they had approved the documentation. Then I would make a withdrawal, and be told that one of them will contact me, it is 5 days ago now, no one has called, and I have sent them several emails, without getting any response explaining why they are holding back my money, this I lose money on. will not recommend NBX to anyone else, they have no customer follow-up. I'm just pissed

They Told me that I should have my… They Told me that I should have my money back withim maximum 2 days and now its almost 2 weeks and there is still no notification about my money. I can not get them back

Great service Great personal service when issues, fast response

This company is not serious at all. This company is not serious at all. I have started a withdrawl since 24 and it is pending. I have write them email and I am waiting them to call me but they never did.

No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.