Full of fraud I would not say it is a bad customer service. I would say it's a fraud company that steal people's money by intention. Imagine a financial firm that can block any customers' account at will even when they don't have the rights to do so. They do not require any evidence of wrongdoing whatsoever to block your account. All they need to do is saying that they think your account looks suspicious (without able to provide a clear reason of why) and block your account and steal all your money. After they block your account, they will demand your private information such as your payslip, your transaction history at other exchanges, etc which is against GDPR, especially when they don't have any evidence of any wrongdoing. It is ridiculous that when you transfer fund to your account, the fund belongs to you but they treat it as their own. I start to think that they do this by intention and just use Anti Monney Laundering law as an excuse to steal people money for free. I have already sent the request to close my account with them and if they still do not return my fund, I will sue them and bring the case to the Norwegian court. This is the first time I find a company that tries to behave like a rule of law without the rights to do so. Even a big bank does not behave like this.

They Told me that I should have my… They Told me that I should have my money back withim maximum 2 days and now its almost 2 weeks and there is still no notification about my money. I can not get them back

Norsk support They are improving their services!

No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.

Somewhat strange experience Somewhat strange experience. You register and buy crypto-everything works. Then next time it is pending, claiming transfers "related to high-risk services" to use their own words. If you buy crypto-send it to your wallet, then the ownership goes to the one who buy. If you buy a car, the seller don't tell you where to drive or not to drive. I think they misunderstand, or just make examples. Overall ok experience until they just terminated my account. Not recommended if you can find other options.