No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.

NBX is a dead company with a very slow customer service I made a withdrawal on the 2022-03-19 and uptill now my withdrawal is still pending, I've contacted the customer service several times but no field back. They have a very poor customer service, at this time I think this company is a fraudulent company. They don't even care about thier customer, I won't recommend NBX to any living being NBX is for the death alone. I regret the day I signed up with NBX now I think I'm going to loss my 90,000 kr, please anyone seeing this should help me on how to get back my 90,000 kr from NBX.

Good job!!... -

Do not trust NBX to be honest with you NBX prevented me from being scammed then they locked my account saying the only thing I could do with a request is sell and withdraw my funds. I sent a request to transfer a small amount of BTC to another exchange with a larger crypto portfolio. Suddenly they requiring me to prove my identity again. After numerous requests as to the status suddenly my crypto was sold at a loss and fund transferred to my bank account. Of course took fee every step of the was increasing my loss. They cannot be trusted. I went from being potential scam victim to being a unwanted client. They are very slow to reply to requests, as others wrote customer service does not exist.

Somewhat strange experience Somewhat strange experience. You register and buy crypto-everything works. Then next time it is pending, claiming transfers "related to high-risk services" to use their own words. If you buy crypto-send it to your wallet, then the ownership goes to the one who buy. If you buy a car, the seller don't tell you where to drive or not to drive. I think they misunderstand, or just make examples. Overall ok experience until they just terminated my account. Not recommended if you can find other options.