Miserable customer service have bought BTC and it took a long time before they had approved the documentation. Then I would make a withdrawal, and be told that one of them will contact me, it is 5 days ago now, no one has called, and I have sent them several emails, without getting any response explaining why they are holding back my money, this I lose money on. will not recommend NBX to anyone else, they have no customer follow-up. I'm just pissed

Good job!!... -

Great service Great personal service when issues, fast response

No customer service! I am very disappointed in the services. I have tried to transfer a small amount of Bitcoin from my NBX wallet to my Ledger, and they have blocked my transaction. I have not received a reason why, and their support is not responding. On top of everything, there is no number to reach them on. This is unacceptable. Peter.

Pending withdrawal I have been using this company few times in the beginning it was very easy but on the 11-02 i made a transaction to myself and it has been pending ever since , after 6 days i received a phone call and it would be sent as soon as possible but until now i am still waiting im am losing money and time because of this. very bad customer service !