Daniel Franke
CAAVOID THIS COMPANY!!! AVOID THIS COMPANY!!! Customer support does NOT respond to emails!!! No way to contact them other than by email. Cannot receive funds (already sent) due to Trustline error (error on Gatehub website). Issue ongoing for 3 days now. (Wanted to buy Ripple, which has increase three times its value in that time!) This company has ruined my first experience dealing in digital currency. I will be sharing my experience on as many sites as possible. DO NOT SIGNUP WITH GATEHUB - FIND A COMPANY WHO CARES ABOUT THEIR CUSTOMERS!
Lennert Batenburg
NL(error_secret_decrypt), problem fixed :) I had a problem with my wallet. My wallet did not update itself and i could not get to my funds or transfer my funds. I have send a email to GateHub and the response was fast and they helped me to fix the problem. Super happy i can got my funds back.
Pipo
GBI’ve been with Gatehub for over a year… I’ve been with Gatehub for over a year and my experience with them has been excellent. They have always responded to my questions. The exchange is very easy to navigate. I would recommend this exchange if you are interested In the few coins they offer. I will continue to use them in the future.
David S. Saville
THAccount left on back burner I had forgotten or misplaced access information; nature of the beast as a contractor living out of a suitcase; changing phones laptops and external drives regularly. I managed to find the correct seed and my password then was able to enter KYC and alter 2FA with new devices hassle free. GateHub support was excellent in aiding my accounts recovery! I am no spring chicken!
George Phoenix
CADon't trust this company. Don't trust this company. Not safe for your XRP, other cryptos or personal information. They were hacked June 2019 (google it!) and are in silent mode since then. Hundreds of victims among their customers but no refund or communication about this. Stay away from them if you want your money secured.