Uphold

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3.40
Based on 20 Reviews

5

60.00%

4

0.00%

3

0.00%

2

0.00%

1

40.00%
About Uphold

Ranked #1 in the San Francisco Business Times Fast 100 List, Uphold is committed to making Web3 easy. As a Web3 financial platform, Uphold serves over 10 million customers in more than 180 countries. Uphold’s patented “Anything to Anything” platform gives end users seamless access to and between digital assets and national currencies and precious metals. The company has pioneered radical transparency and uniquely publishes its assets and liabilities in real-time on a public website (https://uphold.com/en-us/transparency). Uphold is regulated in the U.S. by FinCen and state regulators and in the U.K. by the FCA; and is registered in Canada with FINTRAC and in Europe with the Financial Crime Investigation Service under The Ministry of the Interior of the Republic of Lithuania.

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Fahim Hosan
BD

Issues verifying ID (Problem Solve) Issues verifying ID How long will it take to second time verify my Uphold account? My account and all activity have been disabled for the past three years. I submitted my document. 3 days running. ticket- #3519432

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Nana Kay
BE

Great support team Great support team. My issue was escalated high up the chain until a resolution was made. The team was super responsive and catered to my unique request.

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David Evans
GB

Uphold is a great site for bitcoin and… Uphold is a great site for bitcoin and other digital asset options. It is very secure.

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Ha Le
GB

Can't withdraw for no reason!!! No support whatsoever!!! My first withdrawal request is pending for more than a day now and no update from the ticket support. There is no other way to reach you since you have no live chat or number. It is very frustrating. I have used many crypto exchanges before but none blocked my withdrawals like this. My account is fully verified and I deposited funds from my banks without any issue. The ticket Id is 3543211 More update: it has been 2 days now and no one seems to care. The amount is not small so it's causing me serious loss now. This company doesn't have customer support whatsoever!!! Update: I still got stuck without any progress despite having a reply that said someone was looking at it. It has been 4 days! Final update: the issue has been sorted, I've finally received my cryptos. Hence updated the rating.

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Jorge
GB

Horrible Experience Horrible Experience! I made a deposit with my debit card to buy Crypto and made a transfer and they never did the transfer they put a restriction in my account and now they don't let me to transfer the money to my Bank - I sent an email to them but they don't answer/ they don't have a customer service line. The money is for my rent and answer.. now I don't know if they are going to give back my money to make my payment on time. I mean it's my money. it looks like they want to stay with the money NO reason for them not to let my money send back to the bank.

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