Coinme

113 Cherry St., 98104, Seattle, United States
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3.00
Based on 20 Reviews

5

45.00%

4

5.00%

3

0.00%

2

5.00%

1

45.00%
About Coinme

Please be aware of phishing and scammers! If you are in need of help with your account, please reach out to the official Coinme Support Team at support.coinme.com. Coinme is a leading digital currency exchange on a mission to make digital currency more accessible for everyone. Together with partners Coinstar and MoneyGram, Coinme operates the largest cash to cryptocurrency exchange in the world.

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Robby Lewis
GB

You should try this I couldn't believe just how easy and quick it was to get my money

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Jack Artz
GB

(Unresponsive no more) Support for Password Security 03-21-2024: Coinme Support has guided me finally to the solution to my problem. SUCCESS! i'M BACK. So, I will leave my remarks before resolution below, so that everyone can read about my Odyssey, and refrain from wireless account access. BEFORE RESOLUTION: I read recent reviews which express my exact trouble -- unable to Sign In to my wallet with resetting password, which never works. Support ticket seems also blocked. I see that my account may have been pinged too many times by a would-be scammer, but the unexpected change in the for-years familiar format of the Sign In only makes me think Coinme has been taken over by scammers. Edit -- March 14, 2024: I finally got a "ticket" numbered "#9619". However, the problem getting back into my account, which has well over $1,000 BTC, is still not resolved as of this date. 03/21/2024 Update Review: I have been contacted by Coinme support. They have confirmed that the new Sign In page is indeed theirs. They have also enabled me to reach a Sign In button. However, my email or password is "wrong". We will continue to work on the problem. I still suspect hackers viewing/hearing wireless email, (explaining why Coinme locked my account as they tried to guess my password) so I communicate only on my wired computer (no wireless).

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Xin Xie
GB

No support at all. I have an issue and nobody is able to answer. I receive this useless reply below from Coinme on 3/22, and nobody has assisted me as of yet (updated 4/6). I will update if someone miraculously assists me. The problem is for some reason I have not been able to log in to my account therefore I cannot reach anyone on live chat. You need to log in to your account, supposedly, in order to live chat. I have created two different tickets already starting on 3/16 and nobody has responded. Please assist. I do buy a lot of crypto, and I would like to continue using Coinme. But so far my experience has been unacceptable. Very simple issue to resolve.

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Kevin
GB

THESE PEOPLE DO NOT RESPOND!! THESE PEOPLE DO NOT RESPOND!!! Purchased $150 LTC with a debit card and it was approved and taken out of my account. BUT THE LTC IS NOT IN MY WALLET. it has been over 4 days with no support. Have had a support ticket for 4 days without any answer. And it is impossible to have a live chat conversation with someone and they do not do over the phone customer service. I am done using their exchange. My support ticket is #13937. Maybe they respond to bad reviews faster. ~UPDATE APRIL 17TH~ Still have not received my crypto. This morning finally got a vague response that they would elevate my ticket to the "engineering department" disappointed..

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KingPin
GB

CoinMe is Awesome!!! The Machine is in a safe, well-lit area inside my local SuperMarket, so I feel safe putting in my cash tips after work as a Bartender. My purchase shows up in the CoinMe app immediately! Safe, fast, reliable and secure. I LOVE CoinMe!

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