Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Still waiting on new card. Customer service great though! Would be 1 stars, but honestly customer service gets back to you quick and they've been helpful with most of my issues. It's been a while since I've ordered my block Card/Unbanked card, and although I understand that things happen and there are glitches in a new system like this, I'm hoping that someone will read this review and hopefully explain when I'll be able to obtain my card. I'd like to support Unbanked in the US, but as of now all I can do is buy TERN and I can't do that anymore.

Unbanked or BlockCard or Choise.com, disappointment I've opened an Unbanked account and transferred about 50 USD to it. After that, I got almost 6000 TERN coins. After that, I tried for almost one month to do anything with the TERN assets and I cannot do anything with it. Cannot exchange it for other cryptocurrencies, cannot transfer it to a StellarX account, cannot exchange it to FIAT currency, and basically, my money is locked up and lost on Unbanked maze. Very bad experience, and very poor customer support. Avoid it!

Absolute scam Absolute scam. They'll waste your time taking you though their KYC, then take your deposit, only to then tell you that their card is not available in your country, even though they know this from doing the KYC. Then if you want to get your money back, they'll only give it back in their sh*tcoin (even though you send the money in a stable) that is hardly traded on any legitimate exchange. And I'm sure that their reply will be that they "list eligible countries on their website". This is also complete garbage. This is listed somewhere in the back of their site on purpose. If you know from the beginning that you cannot service the customer because of their location, notify them before they make the deposit instead of ripping off their funds. Also, the positive reviews are fake. Just look at their review history. Stay away

Not worthy loosing time with their KYC Not worthy loosing time with their KYC. They do not accept a document, proof of address, in one of the official EU languages! Wanted from me official translation, notary signed! Binance did not have a problem to accept it.