Experience is everything and Thank you unbanked for your great customer service and unbelievable communication throughout the process of helping me, there's so much value that you offer and the experience I got is way more than I ever got from any bank. "I felt Important", my ticket was resloved in very short timeline and I'am so excited that I join a bank that really put the people first. Imma a Lifer lets go

Support response time...very slow. The app seems excellent and will perfectly suit my needs, but the support team takes very long to respond. I submitted questions a week ago and still no reply. I signed up for the card recently but would like to know if my 10 dollar deposit will be refunded if I don't pass the KYC? Furthermore ... what is the anticipated release date for the card in Latin America?

Unbanked is highly recommended! Unbanked makes it easy to deposit your crypto and spend it. Using their bank account allows you to have a crypto friendly bank account for purchasing crypto as well. Customer service has always been quick and helpful. I highly recommend this company.

Disappointed customer and early investor Latest update: 17th Jan Received an reply saying I should reach out to their customer support team and they can confirm I am still suspended, what a waste of time and misleading information. --------- I was one of the earliest crowdfunding investors and staked the full 145000 UNBNK tokens for the highest tier cashback even though I could not get my hand on the card as I am in the UK and it was only available in the US. I got banned by them for not passing their screening (no idea why and they couldn't provide a further explanation) and I asked if I can withdraw my token without paying for the burn and gas fee and the answer was no. And they failed to read my email properly on multiple occasions and just send me canned template replies, poor service throughout and I will sell my share whenever I have an opportunity.

Garbage service Garbage service. Complete rip off. Unbanked is a joke. Don’t bother with this Ponzi. They will charge you a fee for being charged a fee. Deposited Bitcoin. It converted to there questionable token and somehow lost 50 dollars.