Still waiting on new card. Customer service great though! Would be 1 stars, but honestly customer service gets back to you quick and they've been helpful with most of my issues. It's been a while since I've ordered my block Card/Unbanked card, and although I understand that things happen and there are glitches in a new system like this, I'm hoping that someone will read this review and hopefully explain when I'll be able to obtain my card. I'd like to support Unbanked in the US, but as of now all I can do is buy TERN and I can't do that anymore.

Pleasant experience becoming a new clientele to the platform I would rate for a 5 but I believe there's always room for improvement. My overall experiences dealing with the procurement and CS team was amazing. The response I received was prompt, assistance extended to me was personal, the team is flexible and pleasant to deal with. There's limitation on the templated registration form however the team helped through the process and altered the information with my consent after my KYC was done. Keep up the good work!

Terrible experience Terrible experience. Deposited money, paid a lot of fees (I have left $2.64 from $200 after fees), didn't get any card, and then found out that not all countries are supported, because it does not say that when you select the country. Now I cannot even withdraw back my funds and support has responded with a generic message that doesn't solve anything. This only makes me think all the positive non USA reviews are fake and/or paid and the company is knowingly miscommunicating. Also, there is an UNBNK token on Ethereum which has same logo, different price, mkap, and its only use case is probably to mislead people. I would never recommend this service to anyone since its a waste of time, money and patience. And no fee refund or "courtesy" would change anything at this point after this experience

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Pretty sure most reviews are fake Pretty sure most reviews are fake, since I use (try to use) this service and their card for over a year, back when they were called "GetBlockCard" service. Their card never works, the balance on the account melts for no reason, I deposited 1000 and now it's about 730. They also charge monthly fees, opposite to what all other crypto companies do (credit you with nice ROI % for all your balance). Just use a different service if you want to avoid a headache.