Pleasant experience becoming a new clientele to the platform I would rate for a 5 but I believe there's always room for improvement. My overall experiences dealing with the procurement and CS team was amazing. The response I received was prompt, assistance extended to me was personal, the team is flexible and pleasant to deal with. There's limitation on the templated registration form however the team helped through the process and altered the information with my consent after my KYC was done. Keep up the good work!

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Still waiting on new card. Customer service great though! Would be 1 stars, but honestly customer service gets back to you quick and they've been helpful with most of my issues. It's been a while since I've ordered my block Card/Unbanked card, and although I understand that things happen and there are glitches in a new system like this, I'm hoping that someone will read this review and hopefully explain when I'll be able to obtain my card. I'd like to support Unbanked in the US, but as of now all I can do is buy TERN and I can't do that anymore.

Total scam Total scam. After depositing the recommended deposit, The funds credited to my account less about 20% and when clicking on select card IT DOES NOT DO ANYTHING. The service is a total rubbish and total scam.

Unbanked.com is one of the best crypto… Unbanked.com is one of the best crypto debit card companies in the cryptoshere, so it's no surprise that people are panicking about losing their investment after learning crypto fluctuates. Most haven’t had to deal with a bear market like this before. However, Unbanked is a very efficient platform and was the first to support visa cards.