Pretty sure most reviews are fake Pretty sure most reviews are fake, since I use (try to use) this service and their card for over a year, back when they were called "GetBlockCard" service. Their card never works, the balance on the account melts for no reason, I deposited 1000 and now it's about 730. They also charge monthly fees, opposite to what all other crypto companies do (credit you with nice ROI % for all your balance). Just use a different service if you want to avoid a headache.

Support response time...very slow. The app seems excellent and will perfectly suit my needs, but the support team takes very long to respond. I submitted questions a week ago and still no reply. I signed up for the card recently but would like to know if my 10 dollar deposit will be refunded if I don't pass the KYC? Furthermore ... what is the anticipated release date for the card in Latin America?

Disappointed customer and early investor Latest update: 17th Jan Received an reply saying I should reach out to their customer support team and they can confirm I am still suspended, what a waste of time and misleading information. --------- I was one of the earliest crowdfunding investors and staked the full 145000 UNBNK tokens for the highest tier cashback even though I could not get my hand on the card as I am in the UK and it was only available in the US. I got banned by them for not passing their screening (no idea why and they couldn't provide a further explanation) and I asked if I can withdraw my token without paying for the burn and gas fee and the answer was no. And they failed to read my email properly on multiple occasions and just send me canned template replies, poor service throughout and I will sell my share whenever I have an opportunity.

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Unbanked.com is one of the best crypto… Unbanked.com is one of the best crypto debit card companies in the cryptoshere, so it's no surprise that people are panicking about losing their investment after learning crypto fluctuates. Most haven’t had to deal with a bear market like this before. However, Unbanked is a very efficient platform and was the first to support visa cards.