I’m using the litecoin card service… I’m using the litecoin card service they offer and wow support is out of this world. Within a matter of hours I recieved an answer with a solution and with very friendly support. I was actually quite impressed. Compared to Binance and coinbase support this is an A++. In a realm where the community is the drive, they sure have there focus on the correct aspects. Trust and feel comfortable with them from a few days of use more than years of other centralized services Iv used. Will recommend.

Fraud Rebranded from BlockCard, another scam company. They hide the fact that the product is only available in the US until after you've paid their activation fee and they've turned whatever crypto or fiat currency you use in to their worthless TERN crypto. They even let you pay a $10 fee for a card that you can't use if you're not in the US and then say it's like a savings account for people who it's not available for. I can't withdraw my funds back in to BTC, only TERN, and they keep the $10 fee even though they can't issue the card. Stay well, well away from this fraud company.

Terrible experience Terrible experience. Deposited money, paid a lot of fees (I have left $2.64 from $200 after fees), didn't get any card, and then found out that not all countries are supported, because it does not say that when you select the country. Now I cannot even withdraw back my funds and support has responded with a generic message that doesn't solve anything. This only makes me think all the positive non USA reviews are fake and/or paid and the company is knowingly miscommunicating. Also, there is an UNBNK token on Ethereum which has same logo, different price, mkap, and its only use case is probably to mislead people. I would never recommend this service to anyone since its a waste of time, money and patience. And no fee refund or "courtesy" would change anything at this point after this experience

Disappointed customer and early investor Latest update: 17th Jan Received an reply saying I should reach out to their customer support team and they can confirm I am still suspended, what a waste of time and misleading information. --------- I was one of the earliest crowdfunding investors and staked the full 145000 UNBNK tokens for the highest tier cashback even though I could not get my hand on the card as I am in the UK and it was only available in the US. I got banned by them for not passing their screening (no idea why and they couldn't provide a further explanation) and I asked if I can withdraw my token without paying for the burn and gas fee and the answer was no. And they failed to read my email properly on multiple occasions and just send me canned template replies, poor service throughout and I will sell my share whenever I have an opportunity.

Support response time...very slow. The app seems excellent and will perfectly suit my needs, but the support team takes very long to respond. I submitted questions a week ago and still no reply. I signed up for the card recently but would like to know if my 10 dollar deposit will be refunded if I don't pass the KYC? Furthermore ... what is the anticipated release date for the card in Latin America?