Support response time...very slow. The app seems excellent and will perfectly suit my needs, but the support team takes very long to respond. I submitted questions a week ago and still no reply. I signed up for the card recently but would like to know if my 10 dollar deposit will be refunded if I don't pass the KYC? Furthermore ... what is the anticipated release date for the card in Latin America?

Experience is everything and Thank you unbanked for your great customer service and unbelievable communication throughout the process of helping me, there's so much value that you offer and the experience I got is way more than I ever got from any bank. "I felt Important", my ticket was resloved in very short timeline and I'am so excited that I join a bank that really put the people first. Imma a Lifer lets go

I’m using the litecoin card service… I’m using the litecoin card service they offer and wow support is out of this world. Within a matter of hours I recieved an answer with a solution and with very friendly support. I was actually quite impressed. Compared to Binance and coinbase support this is an A++. In a realm where the community is the drive, they sure have there focus on the correct aspects. Trust and feel comfortable with them from a few days of use more than years of other centralized services Iv used. Will recommend.

Unbanked.com is one of the best crypto… Unbanked.com is one of the best crypto debit card companies in the cryptoshere, so it's no surprise that people are panicking about losing their investment after learning crypto fluctuates. Most haven’t had to deal with a bear market like this before. However, Unbanked is a very efficient platform and was the first to support visa cards.

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement