Not worthy loosing time with their KYC Not worthy loosing time with their KYC. They do not accept a document, proof of address, in one of the official EU languages! Wanted from me official translation, notary signed! Binance did not have a problem to accept it.

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Experience is everything and Thank you unbanked for your great customer service and unbelievable communication throughout the process of helping me, there's so much value that you offer and the experience I got is way more than I ever got from any bank. "I felt Important", my ticket was resloved in very short timeline and I'am so excited that I join a bank that really put the people first. Imma a Lifer lets go

Pleasant experience becoming a new clientele to the platform I would rate for a 5 but I believe there's always room for improvement. My overall experiences dealing with the procurement and CS team was amazing. The response I received was prompt, assistance extended to me was personal, the team is flexible and pleasant to deal with. There's limitation on the templated registration form however the team helped through the process and altered the information with my consent after my KYC was done. Keep up the good work!

I’m using the litecoin card service… I’m using the litecoin card service they offer and wow support is out of this world. Within a matter of hours I recieved an answer with a solution and with very friendly support. I was actually quite impressed. Compared to Binance and coinbase support this is an A++. In a realm where the community is the drive, they sure have there focus on the correct aspects. Trust and feel comfortable with them from a few days of use more than years of other centralized services Iv used. Will recommend.