Transferred some Tern (Unbanked) from… Transferred some Tern (Unbanked) from the 'Stellarx' platform which took about 40 mins to clear, also transferred some Tern into my mother's 'Unbanked' account which for some reason took 2 days. Got in touch with support and they sorted out the problem relatively quickly

Total scam Total scam. After depositing the recommended deposit, The funds credited to my account less about 20% and when clicking on select card IT DOES NOT DO ANYTHING. The service is a total rubbish and total scam.

Name change doesn't improve service I have requested assistance in returning my funds since the bank doesn't support people from my country but not one is able to assist instead i am referred to other apps for assistance. I have begged and begged but no one is interested in helping me. When blockcard changed name to Unbanked, I thought that the service will improve but that did not happen. So there is no improvement

Support response time...very slow. The app seems excellent and will perfectly suit my needs, but the support team takes very long to respond. I submitted questions a week ago and still no reply. I signed up for the card recently but would like to know if my 10 dollar deposit will be refunded if I don't pass the KYC? Furthermore ... what is the anticipated release date for the card in Latin America?

Pretty sure most reviews are fake Pretty sure most reviews are fake, since I use (try to use) this service and their card for over a year, back when they were called "GetBlockCard" service. Their card never works, the balance on the account melts for no reason, I deposited 1000 and now it's about 730. They also charge monthly fees, opposite to what all other crypto companies do (credit you with nice ROI % for all your balance). Just use a different service if you want to avoid a headache.