Ray Gibney
GBDo not do business with them Do not do business with them. We got solar panels through ReNu in PA (another issue). An interaction with Dividend has been underwhelming. Due to economy, I wanted to remove an additional payment amount. I had added to pay off early to get away from this company. You cannot change the dollar amount of an autopay. I had to set up a new autopay. When I reached out to make sure not a double payment. The response was look up your statement here.
Jessica Christian
GBTheir online portal is absolute trash… Their online portal is absolute trash and getting customer service is a waste time. You can’t even cancel or change auto payments from the portal, you have to call in and everyone you talk to will give you a different answer. I was advised to cancel my old auto payment by telling my bank to reject it, which I had to pay $30 to do. Now each month, even though I have a new auto payment setup, dividend charges me $20 because on their end they are still trying to charge the old plus the new auto payment. I have been told they can’t cancel the auto payment in their end. For a finance company offering loans this is completely unacceptable.
Michele R
GBTop Tier Solar Solutions ROCK! Top Tier Solar Solutions ROCK!! Having solar panels installed might be the best choice I've made in decades! These guys are so sweet and knowledgeable about the system, installation and financing. It's been a pleasure to work with them and Dividend Finance to get this project done. No hassles, smooth rolling. I definitely give them a top ten star recommendation!!
Neda Yarnall
GBClass action lawsuit Call me. I'm getting consumers to come forward on a class action lawsuit against Vision Solar and Dividend(lender). Feel free to reach out for validation that I am a real consumer. Neda Yarnall (908) 892-3447. If my phone number doesn't show up, look me up, Neda Yarnall. My contact info and video content is all over the internet. I'm a well respected Realtor in New Jersey.
Melanie Palmer Himmelberg
GBChecklist and more! A checklist of the entire process would be very helpful for all parties involved, as it would help to keep the process flowing. Paying close attention to detail (such as correct address, correct spelling of names, etc.) would speed up the process. Being pro-active as to what the next step to be completed would be helpful, such as having the utility company scheduled to inspect as soon as you know that the wire is laid and then connected by the electrician. Our guess is that the communication will become smoother as the companies work together. Overall, we excited about having solar… when we can finally flip the switch!!