Susan Hayes
GBI want to know how many more loans for… I want to know how many more loans for Pink energy you have given out KNOWING that Pink energy is scamming their customers. You have plenty of customers that are telling you as well as customers that have stopped payments on their loans. You are practicing deceptive business practices just as they are if you are still lending money to unsuspecting victims of this company. I will not stop until this loan gets paid off by Pink or whoever.
Ty Blacklock
GBCustomer service is horrible Customer service is horrible. They took out 4, yes 4 payments for a single month. Then credited them back. They called saying since 4hey credited too much, we owed them a payment. Never during the conversation was it mentioned that they credited the monthly payment. They allowed it to become a late payment. Now they want another payment to make up for it. Any conversation with them is confusing and not fully honest. Avoid doing business with them at all costs.
Bernita Walker
GBI'm charging this to the Covid -19… I'm charging this to the Covid -19 issue. Processing time could have been shorter. At installation it was found that the measurements for front window were wrong so it took extra time to remake the windows (3 windows). I was requested to sign off before the work was completed. I refused. Experience has taught me that no signing off until completion is the way to properly take care of business. All in all, the work was great and clean, Workers were professionals and thorough.
Matthew Malloy
GBDO NOT LEND WITH THIS COMPANY This is the worst company I have ever had the opportunity to deal with. Their loan assumptions are an absolute mess. Their Customer service and loan assumption officers don't have direct lines. No one is allowed to share information with you about the assumption, you basically get the run around every single time you call. It's unbearable. Do not get a loan with this company. They failed to qualify a buyer for a $55/month payment, who is at a 35% DTI on a 700K home purchase and has millions in assets. They are incredibly frustrating.
kevin
GBWhere do I start Where do I start, you can't get a customer service rep on the phone, their app doesn't work, their website doesn't work, forget your password?? Reset links don't work (no emails sent ever) trying to import my account to the new app, doesn't work, and not 1 person there understands what the problem is. Every app in existence saves your password, every site except theirs and then you have to call in to reset it takes hours to check your account balance. Beyond frustrating.