Dewella Brough
GBThis bank is really a scam This bank is really a scam. I do wonder why it is still working. The FDIC should close them up. I had pass through all the bank account opening procedures. I managed to get funds into it but now getting an email from them in order to transfer my funds is a big problem now. Cant register the ACH transfer to my other bank accounts. I advise people to stay away from this bank. My cousin who works for the Government is already investigating them. Regards, Dewella Brough
Sarah
GBGood for basics, but that's it. I've been banking with SBB for almost a year. The website/app is clunky and they don't do international transfers, which is frustrating. They have no in-network ATMs available, even in the very large city I live in. The customer service is great, and it's an affordable way to get some banking basics, but I think I will need to switch to a bank with more services soon.
Be Content. . Be Happy! I Was
GBHorrible and similar to northone bank Horrible and similar to northone bank. Northone have even give me an answer for my dispute and they had over a month! Sbb here been days trying get my pin is on me thing another reason they shouldn’t be operating is when you charge your card it doesn’t show until next day for example you have 1000 you bought a gum 5 dollars the active isn’t shown so if you have 20 transactions after within the day on a working day it don’t show nothing later tomorrow bam all is shown. In my case had 105.00 use my card expect to have 40 then next day it show -39. Robbers straight out and this is with no overdraft protection. Come on now a days which new bank worth no history give you overdraft protect some do as in dont pay for you but then charges fees
Lee H
GBHORRIBLE HORRIBLE. I can no longer access my account (since early May). I have called a dozen or more times during the past few weeks and the call is not or cannot be answered. There so called upgrade "mobile app" apparently accessible only via cell phone replaced their previous computer based interface. I DON"T use a cell phone for my banking! Now I am locked out of any access to my business accounts.
Pawel Stefanski
AEHappily surprised! Having read all the negative reviews I want to share my own, so far VERY positive, experience. I was able to get connected to the right person in less than 3 minutes (almost unheard of in these post-Covid times!), she was able to access my long-dormant account and fix all the outdated info, then also helped me with other questions I had. So far, so very good. Fingers crossed.