Happily surprised! Having read all the negative reviews I want to share my own, so far VERY positive, experience. I was able to get connected to the right person in less than 3 minutes (almost unheard of in these post-Covid times!), she was able to access my long-dormant account and fix all the outdated info, then also helped me with other questions I had. So far, so very good. Fingers crossed.

This bank is really a scam This bank is really a scam. I do wonder why it is still working. The FDIC should close them up. I had pass through all the bank account opening procedures. I managed to get funds into it but now getting an email from them in order to transfer my funds is a big problem now. Cant register the ACH transfer to my other bank accounts. I advise people to stay away from this bank. My cousin who works for the Government is already investigating them. Regards, Dewella Brough

Lots all lies This bank they don't know how to handle business i opened an account i really thought i did but was never activated. Now they secured 2 message wich i can't get in because My account is locked. Well after you answer this last review you never fixed anything you closed my account and returned my money without letting me know. I ask you do you think what you guys did is correct? When the bank ask me for any documents I submitted immediately once I was 5 hrs away driving and I cancelled everything just for me to submitted what you ask me for what ? The funds come from a legit source Wich is SBA.

RUN AWAY RUN AWAY. I have been a business customer since 2014. This bank "upgraded" their online portal and app. I lost all access to every transaction. They offered to 'mail or fax' my past statements. Seriously? No access to anything online before March of 2021. The new system doesn't allow a transaction search or any detail. How is this allowed by the Feds in this day and age? Thier customer service has never been good, now it's horrible. Moved to Capital One

How does this bank keep showing up on… How does this bank keep showing up on "best of" lists? The website looks like something I made in 7th grade tech class. There's no clear instructions about depositing a check online or even any real indications about how to handle money. Creating an account is frustrating-- you need to deposit 5 dollars to get started, but can only call to do that, but can only do that by speaking to a banker, and even when you catch them during business hours, they may just tell you your request can't be processed but then call you the next day? Seriously. These big business sites obviously don't have the small business experiences in mind when they put this nonsense at the top of their lists.