HORRIBLE HORRIBLE. I can no longer access my account (since early May). I have called a dozen or more times during the past few weeks and the call is not or cannot be answered. There so called upgrade "mobile app" apparently accessible only via cell phone replaced their previous computer based interface. I DON"T use a cell phone for my banking! Now I am locked out of any access to my business accounts.

Can't think of any reason to look elsewhere. Have been with SBB for several years now, and am still delighted with their service. No nonsense bank. Good people. Fast service. Responsive to all my needs and questions. Simple and secure online banking interface. Everything I've needed to run both of my micro businesses. Can't think of any reason to look elsewhere.

Positive banking experience for my business I have been using Small Business Bank for several years. I appreciate their detailed security measures to set up the account. I have had excellent customer service for any question I may have. I have not had any problems with transfers to my personal account or paying bills. Any problems I have encounter have been my own mistake and mostly involved technical issues. I have had many more issues with larger banks in the past and feel the service SBB provides is superior and valuable.

We opened up an account We opened up an account, they took our deposit. We asked if they were going to send us checks and a debit card, they told us that they were still reviewing our account. An hour later, they told us this: Your account was reviewed by our Risk Management team recently. In accordance with our policy for transactions we are closing your account effective immediately. Your initial deposit will be refunded as of the date of this notice. The problem is that we never made any transactions....what are they talking about? Oh well....there are many other options...glad to have experienced this early.

I find no benefit to using this bank … I find no benefit to using this bank over a local bank. If you are a small non-profit they want to charge you a monthly fee to use their services, but they do give free accounts to profit earning microbusinesses. Plus their advertisement of setting up the account quickly online in 10 minutes is completely false advertisement. They do require you to speak with them before they will setup your account.